HELP! The Roadster will not move!

Isn't there a 24 hour service number? The parking brake is just controlled by the brake lever, so you should be able to disengage that. To push the car, though, there is a transmission lock pin that has to disengaged. There should be a procedure to do that in the service manual which involves using the VDS. I guess you already know this. So you're saying you can't access any of the functions on the VDS?

If the VDS is still active, you can push the car by going into "tow mode"; it is fairly easy to find in the menus. Otherwise, most VDS errors/warning will disappear when you click on them. Others will reset when you plug & unplug the charger (or open/close the charging port door). Otherwise it's the 24hour service number or just call the closest Tesla store...

Is this even your car? hehe jk

[email protected] said:

Is this even your car? hehe jk

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haha... my first thought also.

doug said:

haha... my first thought also.

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Also my first thought:tongue:. If I was an owner, I would first try contacting Tesla, not a forum.

Majestic said:

yes, well it's my boss's car, not mine
i'm posting for him since he doesn't speak English haha

the vin# is 5YJRE1A31A1000824

when calling Tesla service, they aren't too helpful,
they insist on speaking with my boss but he doesn't speak English...

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Where is this car currently located ?

Majestic said:

I thought this forum was an official forum by Tesla Motors LOL

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That happens a lot so I don't blame you.

Hopefully you can work it out with the service center or the store the car was purchased from. Maybe you can go with your boss with documentation proving ownership if that is what is holding you up.

Usually Tesla responds fairly fast to service calls, but it'll be hard since your boss can't talk with them on the phone.

Majestic said:

I thought this forum was an official forum by Tesla Motors LOL

But yeah, the service in Santa Monica don't know much.

I tried ordering the Point Lift Adapters that you need when hoisting the car up using a hoist,
and she didn't even know what I was talking about... it's clearly on our Owner's Manual...

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They should be there within 2-4 hours if your boss calls... Just let him read a text

AT&T has a translating service (telephone conference call) you could set up with Tesla. Not sure how much it costs.

Tesla sells worldwide. I doubt if they could not come up with any language translator on a conference call.

How did your boss buy the car? Mime?

vfx said:

How did your boss buy the car? Mime?

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Check ? (Sorry ... could not resist!) LOL.

Out of state check?

Is this thread for real? It seems to me it's a joke.

qwk said:

Is this thread for real? It seems to me it's a joke.

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It very well might be a joke. We're keeping an eye on it.

If this thread is for real, try both your boss calling from a phone with an extension so both of you can be on the line at the same time. Have your boss read a short prepared text identifying himself and saying that you will translate for him. Be prepared with the VIN (vehicle identification number).