Firmware 6.2 - Steering Wheel Audio Controls No Longer Working

ElectronicNick · Apr 4, 2015

Hi. Is anyone else having trouble with the Mute button on the left handed of the steering wheel please? Since the software update, the single click action no longer works for me to mute/pause. Also the next and previous buttons no longer change channel.

Any ideas please? I have rebooted the instrument cluster and the touch screen. Thanks.

cgiGuy · Apr 4, 2015

Would try multiple reboots. Also change audio source around to see if it's "stuck" somewhere. If those don't work.. time to call Tesla.

RandyS · Apr 4, 2015

I'm not having that problem with the new software, so like cgi says, I would try some reboots to see if you can clear it...

ElectronicNick · Apr 4, 2015

Multiple Reboots fixed it. Thank you.

thecloud · Apr 4, 2015

Had the same problem after the 6.2 (2.4.124) update. Left scroll wheel could still control volume, but pressing to toggle mute did nothing. Next and Previous buttons also did nothing. Only the currently selected track would play, then stop playing at the end. The time remaining/elapsed indicators did not update, and the scrubber control did not move. Rebooting both screens did not solve the issue.

What finally resolved it for me was a "long" reboot, holding down both scroll wheels for 40 seconds (i.e. keeping them held down even after the main screen had rebooted).

willr79 · Oct 1, 2016

thecloud said:
Had the same problem after the 6.2 (2.4.124) update. Left scroll wheel could still control volume, but pressing to toggle mute did nothing. Next and Previous buttons also did nothing. Only the currently selected track would play, then stop playing at the end. The time remaining/elapsed indicators did not update, and the scrubber control did not move. Rebooting both screens did not solve the issue.

What finally resolved it for me was a "long" reboot, holding down both scroll wheels for 40 seconds (i.e. keeping them held down even after the main screen had rebooted).

I was just having this exact same issue in my Model X 75D, v7.1 (2.36.31) and the "Long" reboot resolved the issue.

Thank you for sharing your solution!

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Firmware 6.2 - Steering Wheel Audio Controls No Longer Working

ElectronicNick

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cgiGuy

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RandyS

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ElectronicNick

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thecloud

As rhythm raced inside, the ship came alive

willr79

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