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What model do you have? What year and when did you buy it?
2012 Signature Performance delivered November 2012 - original owner.
Thank you Thumper! I'll schedule the update. Any idea how involved a process it is?
Tesla Battery Center? How is that different than a SvC?
I think only certain service centers can repair batteries, the rest have to ship them back to the factory. It would make sense for Tesla to have a site on the east coast that could do this.Tesla Battery Center? How is that different than a SvC?
I think only certain service centers can repair batteries, the rest have to ship them back to the factory. It would make sense for Tesla to have a site on the east coast that could do this.
Same thing, probably a mistake by the concierge (that's the first time I've heard that term used by SC staff). Maybe it's a New York thing
The Raleigh, NC service center can do it. Not sure what others on the East coast can.
I think Queens is only doing battery repairs now so they have been "re-named", in fact they are not even on the "find us" page anymore.
Wow. That's concerning that they need to dedicate an entire center just to perform battery repairs. Suggests they have a lot of work to do, which isn't what I'd expect if the failure rate is so low.
The GM ignition switch issue was worse - the key would turn off, killing power, but also locking the steering column. Coasting to the side of the road isn't the worst thing in the world. Not being able to steer while coasting is pretty bad. :wink:GM got into a lot of hot water when essentially the same thing happened with their ignition switch problem.
Curious that the note says it's "non-safety related". When the failure occurs, you get a loud bang and lose all traction power. GM got into a lot of hot water when essentially the same thing happened with their ignition switch problem.
The difference between this and the GM issue is that in this case you don't lose your airbags as well when it happens.
The GM ignition switch issue was worse - the key would turn off, killing power, but also locking the steering column. Coasting to the side of the road isn't the worst thing in the world. Not being able to steer while coasting is pretty bad. :wink:
The difference between this and the GM issue is that in this case you don't lose your airbags as well when it happens.