With tomorrow being my 2nd scheduled pickup day (with both front and back next gen seats missing), I get a phone call and email saying that the paint on the rear tailgate isn't up to par and it needs to be repainted. IMO that should of been noticed at the factory before even being shipped.
Sound like it was hit in the rear while they were taking cars off the truck and now it needs to be fixed. Has anyone else had a situation like this with their delivery?
Email I received is below. At this point I think it's best to cancel the order so I'm not stuck with a damaged 2014 that won't be ready until 2015.
ADDED 12/29/14: The issue was indeed a paint problem across some owners with multi-coat paint. Here is the video they sent to corporate. Multi-coat
Sound like it was hit in the rear while they were taking cars off the truck and now it needs to be fixed. Has anyone else had a situation like this with their delivery?
Email I received is below. At this point I think it's best to cancel the order so I'm not stuck with a damaged 2014 that won't be ready until 2015.
This email is just confirming what we spoke about on the phone today:
1. Tesla Motors ******** will be sending a Model S P85 loaner vehicle to you tonight at the ****** where you are with your family. I will update you once I know it is on the way.
2. Tesla Motors ******** is bringing your Model S to our factory-certified paint shop for the correction needed on the rear tailgate. The current estimate is Monday 1/5, though we are having them prioritize your vehicle as much as possible.
I will continue to keep you updated as we progress towards delivery.
Thank you very much for your continued support and patience,
ADDED 12/29/14: The issue was indeed a paint problem across some owners with multi-coat paint. Here is the video they sent to corporate. Multi-coat
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