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COMMUNICATE WITH YOUR CUSTOMERS ... that is all takes. It has been over a week with NO INFORMATION WHATSOEVER. GM is starting to look like a customer oriented company compared to Tesla.
We can only assume the worst when a company goes for more than a week without a peep. PLEASE COMMUNICATE WITH US!
In my experience, Jerome is a sales guy who gives weasel answers. I wouldn't expect anything meaningful from him. He will give some partyline BS that Tesla is innovate and we should expect delays etc. etc. I would not hold my breath.
Osama,I have to say I am really disappointed with Tesla. The lack of information is very GM like and does not reflect the character of Tesla as a new kind of company. When I got the call about the delay almost a week ago I gave them the benefit of doubt. I thought they needed a couple of days to get their ducks in a row and tell us what is really happening. But this is frankly inexcusable. They've had almost a week to make up a story. Any story. Instead we are all sitting here in the dark with no info whatsoever. Many of us traded in our cars and are left with no cars waiting with no indication when we will even get a date for date. Stupid people like me (I think I am the only one here) ordered 2 cars and sold all ICE cars in the household. Tesla owes us an explanation. We didn't buy a Kia ... we bought a top of the line P85D for WELL over $100K. My cars come out to $340K with tax. That is a third of a million.
This is my third false start with Tesla. I had one of the VERY early signature reservation in Canada back in 2011 which I cancelled a year later when I couldn't get any info out of Tesla. Then I ordered a P85 in August that was supposed to have a 6-8 week delivery and ended up being a December delivery (which I cancelled) and now here I am with 2 P85Ds not knowing anything about the delivery and no cars in the household.
I am running out of patience. Tesla has a bad habit of over promising and under delivering. The fact that they are still promising December deliveries on their website is down right disgusting when people who ordered cars 1 minute after the announcement still do not know when they'll get their cars. It does not bode well for Tesla's integrity.
I am really on the fence. My emotional side says cancel both orders and buy ICE cars until Tesla gets their house in order but my logical side really loves the Tesla technology and performance. I just REALLY wish Tesla would make it easier for me to be a real fanboy. A little communication would go a LONG way.
In my experience, Jerome is a sales guy who gives weasel answers. I wouldn't expect anything meaningful from him. He will give some partyline BS that Tesla is innovate and we should expect delays etc. etc. I would not hold my breath.
I disagree with you ... here is his weasel answer to me after I ordered my P85 in August and was promised a 6-8 week delivery. I think you'll agree that my assessment of his answer is accurate:
As our team has told you, we can build and deliver your car by December. That’s what we can guarantee. Yet, we are looking at ways to build your car earlier.
Our plant is in the middle of a rapid expansion, where we are implementing technology which has never been used anywhere else in the world. We push constantly for innovation and invention: that’s what it will take to develop the best possible cars, which in turn will help accelerate the transition to sustainable transportation.
We do not have a master manufacturing plan where everything is planned down to the minute – that would not be compatible with innovation, especially for a small company like ours. Finally, we build all custom cars - unlike traditional car makers and their dealers who try to sell you cars which have been built some time ago and have been sitting on their lot, all our cars are built precisely to the specifications from each customer.
While this might not be the answer you want, it is a direct and accurate statement.
A ******** answer that says nothing other than your car will be ready when it is ready. Not comforting given that was a P85 order.
OsamaI disagree with you ... here is his weasel answer to me after I ordered my P85 in August and was promised a 6-8 week delivery. I think you'll agree that my assessment of his answer is accurate:
As our team has told you, we can build and deliver your car by December. That’s what we can guarantee. Yet, we are looking at ways to build your car earlier.
Our plant is in the middle of a rapid expansion, where we are implementing technology which has never been used anywhere else in the world. We push constantly for innovation and invention: that’s what it will take to develop the best possible cars, which in turn will help accelerate the transition to sustainable transportation.
We do not have a master manufacturing plan where everything is planned down to the minute – that would not be compatible with innovation, especially for a small company like ours. Finally, we build all custom cars - unlike traditional car makers and their dealers who try to sell you cars which have been built some time ago and have been sitting on their lot, all our cars are built precisely to the specifications from each customer.
While this might not be the answer you want, it is a direct and accurate statement.
A ******** answer that says nothing other than your car will be ready when it is ready. Not comforting given that was a P85 order.
Still using the word weasel isn't necessary. If your posts are being deleted you have to take that up with the moderators because we wouldn't be aware of that. If that is the case I would guess that they are concerned with more than using the word weasel.READ MY POST. I said "weasel answer". That is very different than calling the person a weasel. "weasel answer" is an expression. It means the person is avoiding giving a real meaningful answer. There is nothing derogatory about.
Also ... who keeps deleting my posts? Is this a forum or a fanboy club? I do not appreciate the constant policing for no good reason.
READ MY POST. I said "weasel answer". That is very different than calling the person a weasel. "weasel answer" is an expression. It means the person is avoiding giving a real meaningful answer. There is nothing derogatory about.
Also ... who keeps deleting my posts? Is this a forum or a fanboy club? I do not appreciate the constant policing for no good reason.
What posts have been deleted? We very rarely delete posts. Some posts are moved to snippiness, politics or religion threads if they cross the line but pointers are left.
Are you really this upset by a maybe one to two week delay?
READ MY POST. I said "weasel answer". That is very different than calling the person a weasel. "weasel answer" is an expression. It means the person is avoiding giving a real meaningful answer. There is nothing derogatory about.
Also ... who keeps deleting my posts? Is this a forum or a fanboy club? I do not appreciate the constant policing for no good reason.
Note to mod: .... anyone can still get that information from the image?
BTW, what makes you think it is a one to two week delay? My DS was very careful to make sure I understood that the delay is unknown at this point. I haven't read or heard anything credible that points to the delay being one or two weeks. How do you know that it is not 10 or 20 weeks?
Well ... another day goes by and no new information from Tesla. This is getting ridiculous especially in the light of the fact that Tesla still promising December deliveries for people who order tonight. Of course, we all know (and they know) that they are lying through their teeth. Tesla is deliberately setting unattainable expectations. Why on earth would they still promise December deliveries for people ordering today when they can't even tell people who ordered on the eve of the announcement when they'll get their cars?
They are well into the deceptive/dishonest marketing zone now. No excuse for that (new company or old).