Weird issue: route not showing in screen

DGM73 · Aug 9, 2014

Hi,

Since today, when selecting the routes to go, the routes don't show up in the navigation screen of my recently acquired Model S. It is weird because they were showing before as far as I can tell. Now, the route only appears on the driver screen (just the next steps, obviously, not the full route).

My daughter was playing yesterday with the navigator, zooming in and out, rotating, nothing serious AFAIK... could she accidentally changed something somehow in the configuration? I tried to find if that was possible and come back to the previous configuration but I've been unable to find the correct "lever" (if it exists).

Can someone let me know if there is a simple solution for this or if this is something that will make me call Tesla maintenance? (my nearest service center is 500 km away; delivery was without any guiding tour due to my country not having any Tesla service center... yet)

Thanks!

spaghetti · Aug 9, 2014

Just reboot the main display by holding down both scroll wheels on the steering wheels for a few seconds.

DGM73 · Aug 9, 2014

Thanks spaghetti, that worked! Sorry for my noobness!

Anyway, I now remember that yesterday I also put the screen on "cleaning mode" and I wonder if this also helped to create this irrelevant bug....

jerry33 · Aug 9, 2014

DGM73 said:
Anyway, I now remember that yesterday I also put the screen on "cleaning mode" and I wonder if this also helped to create this irrelevant bug....

That is unlikely to have caused it. Generally, the first thing you do when there is any weirdness is reboot the large display.

ecarfan · Aug 9, 2014

I have had happen what the OP describes. A reboot of the center display solved the problem.

aaronw · Aug 11, 2014

I have had this happen multiple times. It's annoying.

Sig698 · Aug 12, 2014

I'm having the same problem and a reboot has not solved this issue. Any advice?

redi · Aug 12, 2014

Its happened to me several times and a reboot always restores the line. I don't mind not having the route line (or I would prefer having a switch to turn it off) since the route is on the leftmost display. I find the heavy blue route line almost completely obscures the traffic rendering on the map and I would sometimes prefer have the traffic info as priority.

tliving · Aug 18, 2014

DGM73 said:
Hi,

Since today, when selecting the routes to go, the routes don't show up in the navigation screen of my recently acquired Model S. It is weird because they were showing before as far as I can tell. Now, the route only appears on the driver screen (just the next steps, obviously, not the full route).

My daughter was playing yesterday with the navigator, zooming in and out, rotating, nothing serious AFAIK... could she accidentally changed something somehow in the configuration? I tried to find if that was possible and come back to the previous configuration but I've been unable to find the correct "lever" (if it exists).

Can someone let me know if there is a simple solution for this or if this is something that will make me call Tesla maintenance? (my nearest service center is 500 km away; delivery was without any guiding tour due to my country not having any Tesla service center... yet)

Thanks!

Same for me, has happened about 3x spread out by weeks. A 17" reboot always fixes it but is annoying to do while driving.

BlkCld · Aug 19, 2014

Yep I have the same issue quite often. Reboot brings it back. Annoying especially while driving or at light as air conditioning shuts down.

pilotSteve · Aug 23, 2014

Its a "pre-alpha" 6.0 preview feature..... that is not quite ready for prime time

I too had to reboot when no route and driving. Ah well, 6.0 will bring all NEW bugs, I'm sure. (But better bugs).

jammerdjc · Aug 26, 2014

This happens to me on a regular basis. The fun part is that now when it does show, it's the reverse route!! The turn by turn is correct, but the routing line on the main map is always backwards (it's very confusing to see it tell you to take the offramp of the freeway to get on it.... I have learned to pay no attention to the map now. I only use the turn by turn.

BTW, this is v5.9(1.51.109)

jammerdjc · Aug 27, 2014

Interestingly enough, when I arrived at my car after work yesterday there was a note that a software update was available. This morning I have 5.12. An initial try shows that that the navigation is fixed. We'll have to see over the next few weeks if they fixed that communication issue (different thread).

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Weird issue: route not showing in screen

DGM73

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spaghetti

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DGM73

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jerry33

(S85-3/2/13 traded in) X LR: F2611##-3/27/20

ecarfan

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aaronw

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Sig698

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redi

2013 P85+

tliving

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BlkCld

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pilotSteve

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jammerdjc

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