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Factory tour

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I got my confirmation yesterday and they didn't say anything about an age limit they only gave me a height requirement of 48" and that was all I in fact gave him my children's ages and he said it was fine as long as they were both tall enough. I think ill just buy her some taller shoes and I'm sure she'll be fine were going to Disney as well and I want her to be Able to ride the rides there to.
 
Huh. My DS never mentioned height at all. Just age.

Hello Barry,

Thanks for taking the time this afternoon to speak with me. Sorry about the first email. As it stands today we have an appointment for Thursday the 24[SUP]nd[/SUP] at 11am, I have provided our address and a map to our factory delivery center.

Important: Please review and complete the following.
1) Please provide a scan of your proof of insurance on a current vehicle.

Please note that the tour is typically about one hour long, there are no children under the age of 12 allowed in the factory, and there is no photo or video allowed during the tour. Your group may be a maximum of four people.
 
My DS mentioned age (12 or older) but attached a Tesla tour requirements document that says:


Thank you for coming to the Tesla Motors Factory! The factory tour gives you an up-close lookat our manufacturing process, and brings you directly onto the factory floor. You will be veryclose to the action, so we have a few requirements for anyone who enters the factory:
Factory Tour Requirements
Everyone must be at least 48” tall
No photo or video allowed inside the factory
Everyone must wear closed toe shoes, pants, and a shirt with sleeves (short sleeves ok)
Any individuals shorter than 48” tall, and/or additional (not confirmed) members of your party,will be required to wait in the lobby
Tours depart from the Customer Delivery Center promptly at the scheduled time. We typically use a tour tram but it is not always available. Please be prepared to walk up to two miles during the tour.

I am bringing both my daughters (age 12 and 13)!

Is the tour after or before receiving the car??
 
My DS mentioned age (12 or older) but attached a Tesla tour requirements document that says:


Thank you for coming to the Tesla Motors Factory! The factory tour gives you an up-close lookat our manufacturing process, and brings you directly onto the factory floor. You will be veryclose to the action, so we have a few requirements for anyone who enters the factory:
Factory Tour Requirements
Everyone must be at least 48” tall
No photo or video allowed inside the factory
Everyone must wear closed toe shoes, pants, and a shirt with sleeves (short sleeves ok)
Any individuals shorter than 48” tall, and/or additional (not confirmed) members of your party,will be required to wait in the lobby
Tours depart from the Customer Delivery Center promptly at the scheduled time. We typically use a tour tram but it is not always available. Please be prepared to walk up to two miles during the tour.

I am bringing both my daughters (age 12 and 13)!

Is the tour after or before receiving the car??

Before.
 
The rep in the store said when you take delivery at the factory you get to drive it away from the factory floor, therefore being a part of the car's first mile. This sounds like a liability issue to me, and I assume he was mistaken? Further, it seems like there would be a mile or two of quality control in there somewhere.
 
The rep in the store said when you take delivery at the factory you get to drive it away from the factory floor, therefore being a part of the car's first mile. This sounds like a liability issue to me, and I assume he was mistaken? Further, it seems like there would be a mile or two of quality control in there somewhere.

There are usually about 25 miles on most factory deliveries. And, one wouldn't be driving it straight off the factory floor. There's a delivery area (away from the actual assembly area) where the car is staged for factory delivery.
 
There are usually about 25 miles on most factory deliveries. And, one wouldn't be driving it straight off the factory floor. There's a delivery area (away from the actual assembly area) where the car is staged for factory delivery.
25 miles is pretty high for a new car. I wonder what all they're testing? My last two cars have had two and three miles when I took possession.

In any case, I figured he was mistaken. They should really work on that. If I hadn't asked on here, that's what I would have been expecting since that's what Tesla told me...
 
The rep in the store said when you take delivery at the factory you get to drive it away from the factory floor, therefore being a part of the car's first mile. This sounds like a liability issue to me, and I assume he was mistaken? Further, it seems like there would be a mile or two of quality control in there somewhere.

The rep in the store was totally romanticizing the delivery process. No, you don't drive it away from the factory floor and you're not part of the car's first mile (though wouldn't that be great!). There is burn-in time, track time, final inspection/cleaning (avoiding the word 'detailing' here), etc.

The cars ready for pickup are staged in a separate area of the factory, where a Delivery Specialist will go over all the paperwork and car operation with you. It's an exciting day, but not a day that includes getting on the factory floor and driving your car off the floor.
 
Is the tour after or before receiving the car??

I think it all depends on how your appt. time coincides with tour times.
In my case I had a 10 am appt. to pickup my Tesla. As we were finalizing the paperwork, I was told that the factory tour is scheduled for 11 am.
Our car was ready and displayed in a section behind the reception area - it has 3 or 4 spaces for new cars. We spent the time going over our car with the rep explaining the features etc. By the time we were done, there was a crowd in the front reception area waiting to go on tour. We started the tour about 20 mins late. at 11:20 am.
When we returned after the completion of the tour (about 12:45 pm), our car was driven out to the parking area next to the front lobby for pickup.

The initial odometer reading on my car btw was 50 miles.
 
The rep in the store was totally romanticizing the delivery process. No, you don't drive it away from the factory floor and you're not part of the car's first mile (though wouldn't that be great!). There is burn-in time, track time, final inspection/cleaning (avoiding the word 'detailing' here), etc.

The cars ready for pickup are staged in a separate area of the factory, where a Delivery Specialist will go over all the paperwork and car operation with you. It's an exciting day, but not a day that includes getting on the factory floor and driving your car off the floor.
I figured. Sounded too good to be true. Still worth picking up at the factory for the tour, though, which I'm looking forward to.
The initial odometer reading on my car btw was 50 miles.
That's a lot of miles on new delivery (though seems normal from what others have said). I'm really curious what the testing procedure is, now.
 
@GizMoToy
I figured. Sounded too good to be true. Still worth picking up at the factory for the tour, though, which I'm looking forward to.

I only wish the SC build out would allow me to receive my MS at the factory. Too many hundreds of miles of lonely stretches between CA and TN. I am sure it will be better when I order my NEXT Tesla.
:tongue:
 
Well I wished that those miles had included some freeway driving at speed. I seem to have the same noise issue that others have posted on:

Strong Noise when driving above 67mph
Seems like to get 50 miles on the thing that would almost certainly require some amount of highway driving. Even on the highway that's a lot of a technician's time. More likely it's something they don't look for, or consider "normal."