To be fair, I think we have been very patient with them. I've had my car 1 year and am still waiting for sleep mode, a high priority fix that was promised to us a) mid-summer and then b) by the end of summer. Now we are looking at winter 2013. I gave up holding my breath a while ago, so my new hope is that I get it sometime before the end of year.
To heck with sleep mode (no argument per se) .... but we still have no mention of the ADVERTISED on board music storage. Where the heck is that?