Yahoo Autos: Bold School: What Happens During a(n auto) Recall?

Jeep has been in the news recently, thanks to the fuel tank recall on its older Grand Cherokee models. A lot of players were involved in executing that recall, from the manufacturer itself to the Department of Transportation and its National Highway Traffic Safety Administration (NHTSA) to consumer protection groups. What actually goes into making a recall happen? Well, it is a graphic, sausage-making process:...

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