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Thread: The lost key fob and the ranger who found it

  1. #1

    The lost key fob and the ranger who found it

    On the very first night, i tried to hook the keyfobs on our keychains but they would not fit. That left those fobs in my shallow pocket. During the excitement of that night, i must have dropped one of them in the back seat of the car.

    I searched high and low that night, including the interior of the car. I finally gave up.

    A month and a half later, i get a persistent message on the screens , "Key battery needs replacing". I decided to stop by the Rockville, MD service center to have them take a look and to program a new key fob for me. The guys were great. They even gave me a discount when i told them that the reason the fob was lost is because i could not put it on the key chain soon enough.

    Pete, the ranger/technician, gave me a new battery for my remaining fob, and programmed a new fob for the car. The "replace key battery message" persisted in spite of all that. Pete was puzzled, he scratched his head a few times and then looked at me. "that lost keyfob could be in the car now could it", he said.

    Now i thought to myself, on the downside i am an idiot, on the upside i get my fob back and save $230.00. I said go ahead and look. He empties the car and sure enough the fob is just below the back seat in the trunk area. It must have been hidden in the backseat and the driving shook it out.

    We all had a laugh, I thanked Pete for the wonderful job he did and the wonderful customer service he provided. See, after finding my error, he still treated me with respect. He even installed my front license plate and bracket for me.

    Actually, both Nathan and Pete were great.

    Hats off to the service guys in Rockville, MD. This was my first experience as i have not needed anything else until now.

  2. #2
    mod squad TEG's Avatar
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    Fun story!..., but: would the keyfob being in the car have left the car unlocked all that time?

    Or, at least if someone had broken in, the start button probably would have worked?

    Lucky they found it before someone tried to take your car!
    Moderator - Roadster, and Future Cars forums

  3. #3
    I never felt sure that the car was ever locked.

    When i clicked the top of the fob, the handles retracted but if you pressed them they opened.

  4. #4
    Sig S#118; R#770 (ret.) stevezzzz's Avatar
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    Quote Originally Posted by nolngrgrsngslde View Post
    I never felt sure that the car was ever locked.

    When i clicked the top of the fob, the handles retracted but if you pressed them they opened.

    That's wild: your Model S was unlocked, for over a month, and could have been driven away by anyone who knew enough to push on the handles? You must not live in the Bronx. Not that I have anything against the Bronx, mind you.

  5. #5
    P #130 kishdude's Avatar
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    Quote Originally Posted by TEG View Post
    Fun story!..., but: would the keyfob being in the car have left the car unlocked all that time?

    Or, at least if someone had broken in, the start button probably would have worked?

    Lucky they found it before someone tried to take your car!
    I done this before and the guy that washes the car found it. So here is what happens when you have one key fob lost in the car.

    1) When you leave the car with the other fob, the car handles retract and the car looks like it is off, but it isn't locked.
    2) You can lock the car using the second fob.
    3) When you return to the car, the car will NOT automatically unlock and extend handles and you will have to unlock manually with the second fob.

    If #3 is happening to you, then you probably have a your first fob lost in the car.

  6. #6
    mod squad TEG's Avatar
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    Quote Originally Posted by kishdude View Post
    ...
    3) When you return to the car, the car will NOT automatically unlock and extend handles and you will have to unlock manually with the second fob.

    If #3 is happening to you, then you probably have a your first fob lost in the car.
    Hasn't that been a somewhat common complaint? Maybe that has happened a bunch of times, and people (mistakenly) blame the car...
    Moderator - Roadster, and Future Cars forums

  7. #7
    Quote Originally Posted by kishdude View Post
    I done this before and the guy that washes the car found it. So here is what happens when you have one key fob lost in the car.

    1) When you leave the car with the other fob, the car handles retract and the car looks like it is off, but it isn't locked.
    2) You can lock the car using the second fob.
    3) When you return to the car, the car will NOT automatically unlock and extend handles and you will have to unlock manually with the second fob.

    If #3 is happening to you, then you probably have a your first fob lost in the car.


    This describes my experience exactly. I always locked it with the available keyfob just in case. I also used the app to lock it. I always thought that the handles not presenting was a bug, so i was waiting for a fix someday.

    Now the car behaves normal and i find it so great that the handles present themselves promptly.

  8. #8
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    Quote Originally Posted by kishdude View Post
    I done this before and the guy that washes the car found it. So here is what happens when you have one key fob lost in the car.

    1) When you leave the car with the other fob, the car handles retract and the car looks like it is off, but it isn't locked.
    2) You can lock the car using the second fob.
    3) When you return to the car, the car will NOT automatically unlock and extend handles and you will have to unlock manually with the second fob.

    If #3 is happening to you, then you probably have a your first fob lost in the car.
    Great post. BTW, thanks for the time you spent showing the MS. Sorry I was so sick at the time.

  9. #9
    Senior Member Lloyd's Avatar
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    The key fob is reasonable. Toyotas key fob is $480 !
    SP-2823(sold), Tesla/Rav4EV, P+17252, XP-12

  10. #10
    S85 - VIN:P05130 - 3/2/13 jerry33's Avatar
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    Quote Originally Posted by Lloyd View Post
    The key fob is reasonable. Toyotas key fob is $480 !
    Toyota is desperately trying to protect its dealers revenue stream.
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