If all goes well, the Dallas Service Center will be opening toward the end of December, 2012. It will be located at 13725 Welch Road in Farmers Branch - just off the Tollway by the Galleria.
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Dallas Service Center
- Thread starter sublimaze1
- Start date
20 miles from home, and 10 from the office (ironically, about 0.5ml from our old office)...so not too bad. I'm undecided on the unlimited service, only on the ground of cost, but I'll probably go for it, I've got the same sort of thing with my current car (not ranger, obviously, but unlimited maintenance and towing if needed), so don't really want to downgrade.
stephenpace
VIN S00219
Keep in mind, the plan is to locate service centers near where people own cars. I was told that over time the locations could shift as ownership shifts.
FYI - I drove by the service center location on Welch this morning to check it out. The lobby has Tesla art on the walls and they were unpacking equipment in the service bays so its definitely in the works. Good location - not too far north for people closer in, not too far south for Plano/suburbs.
Drove through the Dallas Service Center parking lot today. Store has sign up, stickers on the doors (hours, etc.) and there were some lights on inside. It was pouring down rain, so I did not attempt to gain entry. Won't be long now.
Met with Jack Batson and Rick today. They are opening the service center. They have contracted a detail person to recommend for mobile detailing, which will be nice. Two lifts and an alignment machine are in. One high powered wall charger (not configured) and two or three 40AMP chargers for "while you wait" electrons. The HPWC will be next to the door, so if you are (like me) in a pinch running from downtown back up the tollway and need electrons, 15 minutes and some coffee is all you need.
Lots of Roadster tools lying around. He and Rick took a look at BadA** and saw some of the 4.1 fun I have been having (album art dropping off, window wipers auto-running when the door handles actuate.
Of note, once the Dallas, Houston and Austin centers are open (which is scheduled to be simultaneously), Ranger service will be eliminated in Texas. Yes, you heard correctly. Eliminated. So they have a featherlite to tow you (flatbed-like) from a stranded location back to your locale, should you need it. The trailer is sweet! If you are a trailer freak like me, you understand what I am saying.
They have 4000 sq feet and he (Jack) says that it is the nicest one he has been to.
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- and, as such, not out of character.
Again, the service manager mentioned this. I said "unless I purchase the ranger add on to my service contract, right" - he said, "no - that's why we got the featherlite trailer. we will come get you"
So perhaps there will be a program which comes to your car, but that program is completed by trailering your car back to Austin, Dallas or Houston center. I felt it was somewhat odd that this was even a discussion. I am sure this will be cleared up in the weeks to come.
This reminds me of the "not a charter city" experience when I first read about the Roadster. IIRC, that was a $6k premium for all non-charter city buyers. The "four-year Anywhere Plan" at $2,400 is comparatively a bargain for essentially the same service.
I'm definitely going to wait until we get the Ranger approach for Texas confirmed by another source, but my first instinct is that this changes everything for me. I had been planning to get the Ranger service, but towing is included along with Roadside assistance from my insurer. Suddenly the $500 extra for the Anywhere plan doesn't sound nearly as appealing.
One of the things that I was looking forward to was the personal touch in delivery and service. Not that the delivery side is Tesla's fault, but now it looks like Texas might miss out on both.
One of the things that I was looking forward to was the personal touch in delivery and service. Not that the delivery side is Tesla's fault, but now it looks like Texas might miss out on both.
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