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Thread: Delivery at store or service center?

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    Senior Member kevincwelch's Avatar
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    Delivery at store or service center?

    Has anyone taken or plan to take delivery at their local store or service center? Whenever I finalize and take delivery, I would probably want to do that since my schedule is so unpredictable. I'd rather be able to just go to the store or service center on a Saturday and pick it up.
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    Model S: P 8061 kendallpb's Avatar
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    Quote Originally Posted by kevincwelch View Post
    Has anyone taken or plan to take delivery at their local store or service center? Whenever I finalize and take delivery, I would probably want to do that since my schedule is so unpredictable. I'd rather be able to just go to the store or service center on a Saturday and pick it up.
    I checked this option, but because of the weird way Tesla's handling these earlier-than-anticipated deliveries (the "want your car in December?" bunch), and them being overworked . . . they won't do that for me. Instead I have to (and did) suggest a place for me to have the car delivered (my house isn't practical for an 18-wheeler, methinks). Never mind that I can be at the store with half an hour's notice, 24/7. Oh well.

    Sorry, I know you're asking the reverse (I did plan on a store delivery...). I'm curious if any other "December surprise" people are able to take delivery at the store, though!

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    Which one is free? lmao

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    I will be taking delivery at the service center - I was.told that it saves some time.

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    Roadster 919, S 2006 Doug_G's Avatar
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    Delivery at the service center could easily get you the car a week earlier.
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    Quote Originally Posted by Doug_G View Post
    Delivery at the service center could easily get you the car a week earlier.
    I recently heard the same from a delivery rep, so I called Tesla yesterday and switched my delivery preference to the Santa Monica service center after initially responding online that I wanted to take delivery at my home. Hope that does in fact increase the likelihood that I will take delivery earlier in my 12/15-12/31 window.
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    Senior Member tdelta1000's Avatar
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    It looks like TM is making every effort to make sure that its customers get their car sooner than expected.

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    Model S VIN P01536 Robert.Boston's Avatar
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    Quote Originally Posted by Doug_G View Post
    Delivery at the service center could easily get you the car a week earlier.
    Except where it's illegal... in MA, TX, and other states where Tesla isn't a licensed dealer, you have to take delivery somewhere other than a Tesla facility.

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    MSP P#1117 teslasguy's Avatar
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    From what I see here on the Mid-Atlantic (Philly area) it looks like all the cars are being delivered direct to homes from the factory. Mine is on a truck headed for my house now and due to the year end crunch my DS will likely not be able to be here for arrival. She said they are setting up virtual delivery support for all of us directs with no DS
    Present. I really must say that my DS (Jamee) has been outstanding!! Even though she is running flat out 7 days a week she is still on top of things and always upbeat.


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  10. #10
    Model S: P 8061 kendallpb's Avatar
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    Quote Originally Posted by Doug_G View Post
    Delivery at the service center could easily get you the car a week earlier.
    ...if allowed. They don't appear to be letting me do this. ;-(

    - - - Updated - - -

    Quote Originally Posted by teslasguy View Post
    From what I see here on the Mid-Atlantic (Philly area) it looks like all the cars are being delivered direct to homes from the factory. Mine is on a truck headed for my house now and due to the year end crunch my DS will likely not be able to be here for arrival. She said they are setting up virtual delivery support for all of us directs with no DS
    Present. I really must say that my DS (Jamee) has been outstanding!! Even though she is running flat out 7 days a week she is still on top of things and always upbeat.
    Good to hear I'm not the only one in this situation, but I'm curious, are you really talking to your DS? My only contact is someone in California. I guess maybe he's my DS (never was told that) but I figured he was more of a pre-delivery coordinator since he isn't even on the East Coast, thus won't be there for my delivery and won't be the person who eventually gives me any in-person walkthrough. Maybe DS doesn't mean what I thought, though.

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