I regret very much for having criticized Tesla on this site for their initial response to my request to change the color of my finalized Model S order from blue to multicolor red. Following the advice of many of you I contacted George B. by PM, and then, thanks to digitalTim, also by email. I also emailed the delivery staff. Tesla responded in less than 24 hours: late this afternoon I received a voice mail message from Angie on the Ownership Experience Team. She said she's unlocking my order and will do everything possible with production to make the change. She'll let me know on Monday how it works out.
What more can I ask? I feel like a chump for having criticized Tesla when they obviously are reaching out to help me. What a company! This is the ultimate definition of customer service. Even if they can't make the change I can't complain. If I get the red, I'll be profoundly grateful. If the change can't be made, I'll be happy that Tesla tried to help, even though I had asked for something they were not obliged to even consider. And, yes, the blue is a beautiful color.