I have a reservation already, but I'm going to be up in DC on Dec 21st, so yesterday I went to the DC Tesla store website ( Washington DC | Tesla Store Locations | Tesla Motors ) and clicked Request a Call, filled in the form with all details, contact info, noted that I was coming up Dec 21st, requested an approximate time, that I had a reservation (provided reservation #) but wanted to test drive the car, etc etc. So far, not a peep. Granted, it's only been 30+ hours. But is this the typical fill in a form and it goes into a black hole type of company? Or is the DC store just that busy?
Maybe I'll get a call or email tomorrow, but I was a bit surprised to have not gotten any response, based on Tesla's focus on "customer experience."