Happy with the way Tesla has handled my request for a color change from blue to red

[artsci]

I want blue, too bad Tesla won't let you switch with someone else. I still have yet to finalize.

Exactly. They could make two of us very happy

[Lyon]

I understand that I signed an agreement, and I'm happy to abide by it and will if nothing can be changed.

That's not the point. The red was made available about a week after I finalized. My issue is about the lack of flexibility at a stage so early in the production schedule and so soon after I finalized. There must be hundreds of orders behind me that have exactly the same configuration. So just make one of them very happy by giving them my car and moving me further back in the line until the red goes into production. This can't be more complicated than redoing some paperwork.

If I try to up the line, where should I go?

George B has a TMC.com account. Try a PM?

Otherwise, I would simply ask that whoever gets the email escalate the issue to someone who actually has the authority to make the decision to change things.

[medved]

Exactly. They could make two of us very happy

You can sell it to beck.christopher. All the paperwork can be in beck.christopher's name.

[Todd Burch]

Could be a case of Tesla just holding a hard line on "no changes". If they let you change your color, they open the floodgates. They'd have to allow everyone to do something like that. Imagine the extra overhead and confusion of a bunch of people changing their minds on things. That could be a nightmare. Perhaps Tesla just wants to avoid the entire can of worms.

[Lyon]

Could be a case of Tesla just holding a hard line on "no changes". If they let you change your color, they open the floodgates. They'd have to allow everyone to do something like that. Imagine the extra overhead and confusion of a bunch of people changing their minds on things. That could be a nightmare. Perhaps Tesla just wants to avoid the entire can of worms.

^^^ This.

[beck.christopher]

You can sell it to beck.christopher. All the paperwork can be in beck.christopher's name.

Make it happen.

[Kipernicus]

Artsci did you get one of those "Do you want your car in December?" emails? People in the 7000's have reported getting one so maybe your car really is in production!

Update - #8911 got an email, noted in the Model-S-December-Production-email thread

[lolachampcar]

Been on the production side of things and have to take Tesla's side... Body may be well ahead of powertrain thus yours may be too far down the road to change. Remember the "1000 chasis made" deal. Perhaps they set a white body in motion when you finalized.

I judge people by what they do and not so much what they say. Tesla has done a LOT of good things which leads me to trust them just a bit more when they say the CAN NOT change. That being said, its not my car. I do hope you reach a conclusion that works for you.

[dadaleus]

BTW, the blue is friggin GORGEOUS. I almost didn't get a signature so I could get that color before I even saw it in real life. I saw it in Costa Mesa on Monday and although I love my car, I do have pangs of jealousy over that color. Don't know if that makes you feel any better.

[artsci]

Could be a case of Tesla just holding a hard line on "no changes". If they let you change your color, they open the floodgates. They'd have to allow everyone to do something like that. Imagine the extra overhead and confusion of a bunch of people changing their minds on things. That could be a nightmare. Perhaps Tesla just wants to avoid the entire can of worms.

That's a very good possibility and I understand. I think my fuse here was a bit too short probably because I expected a different reply from Tesla. I'm going to PM George B and see what happens. I realize that I have to be reasonable. If the answer is a no, beck.christopher and I will have a conversation

- - - Updated - - -

Artsci did you get one of those "Do you want your car in December?" emails? People in the 7000's have reported getting one so maybe your car really is in production!

Update - #8911 got an email, noted in the Model-S-December-Production-email thread

I did not get that email.