For those getting winter tires: I've tried calling both the service centre and store a few times and apparently have bad timing, only getting the answering machine. I left a message with the service centre about the winter package, but haven't heard back. I've also left an email with Hans that has not been responded to, also saying I wanted the package. I'm hearing about Pirelli shortages in Tesla USA; should I try to track down someone to confirm if the Pirelli's have been added to my account / are ordered? Who did people talk to (ie. is there someone in charge of the winter tire stuff)? It's times like these where I wish I could go in person.