The operator also tried to free the plug by sliding something in there. Don't know what order things happened, but if they were unfamiliar with the car I could see something like this:
1) car is plugged in and locked
2) reviewer goes to unplug cable with unlocking car
3) cable won't release because car is locked
4) not realizing this, he pulls harder, and even tries to jimmy the cable
5) this damages the lock mechanism requiring a service call
Now, that is pure speculation. I haven't seen any issues like this and the only time our charge cable was 'stuck' was because the door was locked![]()






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