As some of you may have read in some of the main forums, when my model S was delivered, there were a bunch of things on the due bill (parcel shelf, rear seats, spoiler, sunshade) but there were three service issues that appeared immediately:
1. TPMS shows an error, even after the DS and I checked pressures and drove on it for a bit.
2. Nav & maps don't work because it thinks I'm on Deer Creek Rd in Menlo Park, CA (Tesla HQ), so the GPS receiver isn't updating. One person on the forum noted that service personnel told him that several cars arrived with GPS antennas disconnected, and it's a quick fix.
3. My UMC doesn't open the charge port unless you hold it over the rear glass and push the button with it against the car.
I've placed 2 calls to the Chicago service center and have been rather unimpressed with the approach to the service:
1. One yesterday morning, where I explained the issues; they mentioned Leo the new service manager in St. Louis would likely need to come out and deal with it. I was told that the service center would pull the logs and look into the issues and would get back to me yesterday or this morning with some information about where we stood.
2. One this afternoon, where I explained I hadn't gotten a call and asked for an update. I was told that Leo was in transit to another service center, and was then flying to Chicago to get some training, and that following the training he would be going over the various due bills and would reach out to me "sometime in the near future". I explained what I had read on the forums and asked about the GPS antenna - if it was something I could fix (because I'd *REALLY* like my nav to work!!) and was told "the forums aren't always accurate". I asked about getting a new UMC that would open the charge port without a great rigmarole, and was told "Lee will need to learn how to see this and find the best way to deal with it" (when we know that several UMC's have had this problem and shipping a new one solves it!!). I accept the TPMS will likely require a service engineer to handle, but it's the least of my worries right now because I know my tire pressure is good.
Bottom line, I was left hanging -- no idea when I'd see my service issues addressed.
Is this the experience I should expect? Any help here?