Tesla Stores

[doug]

Rather than clutering things up by making each Tesla store thread sticky, I figured we'd just link to them from here.

[Thread Summary]

Official Tesla Motors list of Service Centers and Stores (http://www.teslamotors.com/locations)

North America:
California:
The LA Sales & Service center (http://teslamotorsclub.com/showthread.php?t=341)

The Menlo Park sales/service center (http://teslamotorsclub.com/showthread.php?t=644)

Tesla opening a store in Newport Beach? (http://teslamotorsclub.com/showthread.php?t=3831)

San Jose Store on Santana Row (http://teslamotorsclub.com/showthread.php?t=5487)
Other:
Chicago sales and service center (http://teslamotorsclub.com/showthread.php?t=2346)

Seattle store (http://teslamotorsclub.com/showthread.php?t=2810)

New York sales and service center (http://teslamotorsclub.com/showthread.php?t=3026)

Boulder Sales and er... Gallery? (http://teslamotorsclub.com/showthread.php?t=3385)

New Tesla Store Park Meadows

South Florida Store Opening (http://teslamotorsclub.com/showthread.php?t=3548)

Toronto sales and service center (http://teslamotorsclub.com/showthread.php?t=3089)

Washington DC sales and service center


Europe:
London Sales & Service center (http://teslamotorsclub.com/showthread.php?t=1620)

Monaco Store (http://teslamotorsclub.com/showthread.php?t=3052)

Das Tesla Geschaeft in Muenchen (Munich Store) (http://teslamotorsclub.com/showthread.php?t=3053)

Zurich Sales and Service Centre (http://teslamotorsclub.com/showthread.php?t=4103)

Copenhagen Sales and Service Centre (http://teslamotorsclub.com/showthread.php?t=4205)

Paris Sales and Service Centre (http://teslamotorsclub.com/showthread.php?t=4506)

Milan Store

Asia:
Tokyo Showroom

Tesla Hong Kong showroom / service centre opening (http://www.teslamotorsclub.com/showthread.php/6181-Tesla-Hong-Kong-showroom-service-centre-opening)

[edo]

I've thought for a while that "Tesla Stores" might be best off as a sub-forum of "Tesla Motors". (Or would that be a sub-sub-forum?) whatever "Battery Discussion" is in Technical.

[TEG]

Paris and Milan are supposed to open in a few months. Those ought to be exciting flagship stores.

I gather the Tag Heuer Roadster will be part of the Paris opening Sept 28th to Oct. 4th.

[Kipernicus]

Tesla Hires Apple, Gap Veteran to Revolutionize Car Buying Experience (http://www.businesswire.com/portal/site/home/permalink/?ndmViewId=news_view&newsId=20100708006132&newsLang=en)


PALO ALTO, Calif.--(BUSINESS WIRE)--Tesla Motors (TSLA) today announced that it has hired former Apple and Gap executive George Blankenship as Vice President of Design and Store Development. Blankenship will build Tesla’s retail strategy and network.


“George has a record of building customer-focused stores that revolutionize their industries, and he does it on time and on budget,” said Tesla CEO Elon Musk. “Tesla will have the best retail experience in the auto industry as we continue to grow and prepare to launch the Model S.”

[Kipernicus]

Got an email from Denisse at Tesla last night inviting us to the Menlo Park showroom to see the Model S, Nov 26-27, 10am to 5pm.

Turn Black Friday Green at Tesla Menlo Park
http://www.teslamotorsclub.com/attachment.php?attachmentid=1112
http://www.teslamotorsclub.com/attachment.php?attachmentid=1114
http://www.teslamotorsclub.com/attachment.php?attachmentid=1113


111211141113

[Cobos]

If you go and they've got the mysterious alpha build on display (not the red one we've seen a few times) or some other new variant, you so have to take lots of pictures. And immediately post them here of course :)

Cobos

[qwk]

If you go and they've got the mysterious alpha build on display (not the red one we've seen a few times) or some other new variant, you so have to take lots of pictures. And immediately post them here of course :)

CobosI bet it's the red one. Would love to see the alpha model though.

[clea]

the latest blog from Mr. Blankenship (Stop In. Go Electric. | Blog | Tesla Motors (http://www.teslamotors.com/blog/stop-go-electric)) states that they will definitely use the concept of separate service centers to broaden their support.


The strategy of placing stores in high-traffic areas and Service Centers in central, easily accessible locations will be rolled out as we ramp up to Model S production.

[Doug_G]

the latest blog from Mr. Blankenship (Stop In. Go Electric. | Blog | Tesla Motors (http://www.teslamotors.com/blog/stop-go-electric)) states that they will definitely use the concept of separate service centers to broaden their support.

It makes a lot of sense. Zoning regulations in many cities don't allow automotive service shops in prime locations - the rules were written for dirty ICE cars.

So you split it. Put the retail store in a swanky prime downtown retail location. Put the service locations in some industrial park or auto mall in the 'burbs near a big highway, where rents are cheap, zoning isn't an issue, traffic isn't as congested, and customers can get to it easily.

[clea]

It makes a lot of sense. Zoning regulations in many cities don't allow automotive service shops in prime locations - the rules were written for dirty ICE cars.

So you split it. Put the retail store in a swanky prime downtown retail location. Put the service locations in some industrial park or auto mall in the 'burbs near a big highway, where rents are cheap, zoning isn't an issue, traffic isn't as congested, and customers can get to it easily.

Am wondering, if this is how they will deal with the issue of places like Texas where they can't open a store there because it's owned by the manufacturer. At least they will be able to service them locally even if they can't sell them there ...

[Doug_G]

Am wondering, if this is how they will deal with the issue of places like Texas where they can't open a store there because it's owned by the manufacturer. At least they will be able to service them locally even if they can't sell them there ...

Internet sales?

[doug]

Am wondering, if this is how they will deal with the issue of places like Texas where they can't open a store there because it's owned by the manufacturer. At least they will be able to service them locally even if they can't sell them there ...
That's interesting. I wonder where the line is drawn (legally) between sales and service. For instance, certainly a service center (i.e. repair shop) can sell parts. Can they sell upgrades? Can a car sold via the internet or out-of-state Tesla store be delivered at a service location?




[N.B. Last several posts moved from here.]

[vfx]

Tesla had a workaround for the Texas thing. Didn't we cover it on TMC before?

[user497]

Just out of curiosity, why are they still opening new stores in the US (e.g. Park Meadows) when that other thread is saying that they only have a handful of cars left to sell in the US? Shouldn't they wait until they are closer to the model S launch?

[Doug_G]

They can't do all that at the last minute. They have to ramp up - hire and train personnel, get their systems up and running, etc., etc.

[TEG]

Keep selling Model S pre-order deposits even before production starts? (Although the existing wait list means that new 'customers' could be waiting quite a bit.) Also, I recall some mention about Tesla going out and buying used Roadsters then refurbing and reselling them. So maybe the stores will have a trickle of updated Roadsters to (re)sell ?

[vfx]

Also, I recall some mention about Tesla going out and buying used Roadsters then refurbing and reselling them. So maybe the stores will have a trickle of updated Roadsters to (re)sell ?


Dr Computer is postulating there is going to be a glut of Roadster mods coming. They have to keep the store busy between 12K incremental services.

[dsm363]

Tesla had a workaround for the Texas thing. Didn't we cover it on TMC before?

It's been talked about but I've never seen anything about Tesla's solution to the Texas store law. Did they figure something out finally?

[Sparrow]

Apparently they have similar laws in Georgia as they have in Texas about not allowing the manufacturer to open a store.

[dpeilow]

With Betas coming off the line later this year, there should be example Model Ss in store pretty soon. I wonder if they'll keep some demo Roadsters just to fill the hole? Anyway, if there is a gap, it's going to be a few months rather than 12.

[doug]

Tesla had a workaround for the Texas thing. Didn't we cover it on TMC before?
Which workaround are you referring to? Could you elaborate?

The S-1 filing addressed the issue somewhat. http://www.sec.gov/Archives/edgar/data/1318605/000119312510017054/ds1.htm
The relevant bits are on page 17 and page 117

Automobile Manufacturer and Dealer Regulation

State law regulates the manufacture, distribution and sale of automobiles, and generally requires motor vehicle manufacturers and dealers to be licensed. We are registered as both a motor vehicle manufacturer and dealer in the states of California, Colorado, Florida, Illinois and Washington, and we are licensed as a motor vehicle dealer in the state of New York.

To the extent possible, we plan to secure dealer licenses and engage in activities as a motor vehicle dealer in other states as appropriate and necessary as we open additional Tesla stores. Some states, such as Texas, do not permit automobile manufacturers to be licensed as dealers or to act in the capacity of a dealer. To sell vehicles to residents of states where we are not licensed as a dealer, to the extent permitted by local law, both the actual sale and all activities related to the sale would generally have to occur out of state. In this scenario, it is possible that activities related to marketing, advertising, taking orders, taking reservations and reservation payments, and delivering vehicles could be viewed by a state as conducting unlicensed activities in the state or otherwise violating the state’s motor vehicle industry laws. Regulators in these states may require us to hold and meet the requirements of appropriate dealer or other licenses and, in states in which manufacturers are prohibited from acting as dealers, may otherwise prohibit or impact our planned activities.

In jurisdictions where we do not have a Tesla store, a customer may try to purchase our vehicles over the internet. However, some states, such as Kansas, have laws providing that a manufacturer cannot deliver a vehicle to a resident of such state except through a dealer licensed to do business in that state which may be interpreted to require us to open a store in the state of Kansas in order to sell vehicles to Kansas residents. Such laws may be interpreted to require us to open a store in such state before we sell vehicles to residents of such states. In some states where we have opened a viewing “gallery” that is not a full retail location, it is possible that a state regulator could take the position that activities at our gallery constitute an unlicensed motor vehicle dealership and thereby violates applicable manufacturer-dealer laws. For example, the state of Colorado required us to obtain dealer and manufacturer licenses in the state in order to operate our gallery in Colorado. Although we would prefer that a state regulator address any concerns of this nature by discussing such concerns with us and requesting voluntary compliance, a state could also take action against us, including levying fines or requiring that we refrain from certain activities at that location. In addition, some states have requirements that service facilities be available with respect to vehicles sold in the state, which may be interpreted to also require that service facilities be available with respect to vehicles sold over the internet to residents of the state thereby limiting our ability to sell vehicles in states where we do not maintain service facilities.

[vfx]

I was vague 'cause I don;t remember the specific or even if I heard it here.

Something like they put together a shell dealership that they could sell out of. Something like that. Very fuzzy in my brain right now, ...with little chance of clearing...

[PopSmith]

Which workaround are you referring to? Could you elaborate?

I think vfx is talking about the dealership law(s) in Texas that make it so vehicle manufactures can not sell their vehicles directly to consumers. Basically, car companies are required to have a dealership in order to sell vehicles in the state. This means Tesla's Store(s) in the state would have to be operated separately from the company.

I Googled around and couldn't find anything concrete on the matter, though (which might be why vfx was being vague).

[vfx]

Exactly Pop!

[AndrewBissell]

FYI, the London Store in Cheval Place closed on 21 June 2011. Service has moved elsewhere (in line with the new model of separating Store and Service locations). A London Store will re-open somewhere else at some time "once a suitable location has been found".

[S-2000 Roadster]

in line with the new model of separating Store and Service locations
That might be a good plan where required by law, but I don't think it's a good model in general. The Seattle Tesla Store benefits from current owners mingling with prospective customers while in for service. I brought my 2.5 in for minor servicing and a free charge, and ended up giving a ride to a prospect. He made it clear that every word I uttered as an owner was worth 100 words from a salesman.

In other words, I hope Tesla Stores combine sales and service everywhere it is legal.

[vfx]

He made it clear that every word I uttered as an owner was worth 100 words from a salesman..l.

Don't get that kind of vibe at our place.

[S-2000 Roadster]

Don't get that kind of vibe at our place.
...ugh, do they have the impression that owners complain so much that it is bad for sales?

[vfx]

Electric Cars May Fill Space of Departing Businesses on the Promenade
By Jason Islas
Lookout Staff
August 9, 2011– Citing the departure of businesses near Wilshire Boulevard on Santa Monica's Third Street Promenade, City Councilmembers Bob Holbrook and Terry O’Day will ask staff Tuesday to write up an ordinance that will allow auto retail in the area.
“There's a large space becoming available at the north end of the Promenade,” Holbrook told The LookoutMonday.
Tesla Motors is eager to lease the property, but according to Chapter 9 of the Santa Monica Municipal Code, they can't, said Holbrook.
Though auto retail is not specifically prohibited by Chapter 9 from setting up shop in the Bayside District 1 – which includes the Promenade – there is a provision that excludes “any use not specifically authorized.”
At the moment, auto retail is not included in the uses permitted in Bayside District 1.
But Holbrook pointed out that the scope of Tesla's business downtown would be limited to selling and showing new cars.
“We want to keep it fairly narrow,” O'Day told The Lookout, adding there will be “no inventory or repair.” They would also limit the size of the retail space and allow only the sale of alternative fuel vehicles, which Tesla Motors sells exclusively.
Both O'Day and Holbrook think that Tesla's alternative fuel vehicles are a good fit in Santa Monica.
There are already a couple of alternative fuel vehicle companies that do business in Santa Monica, but none are on the Promenade.
“We don't have anything on our premier sales block, where you reach the whole world,” said O'Day. He thought that allowing a company like Tesla access to the prime sales location would help bring attention to electric cars.
It just doesn't make sense to send Santa Monicans to West Los Angeles – the location of the nearest Tesla store – if they want to buy an electric vehicle, said O’Day.
“If someone were to buy a $30,000 car, we'd want that sale to happen within Santa Monica city limits,” he said. It would keep trips down and support the buy-local movement that has grown popular in recent years.
Tesla's store in San Jose's Santana Row – a similarly pedestrian-friendly shopping center – could possibly serve as a model for the retail space on the Promenade, O'Day said.
Holbrook said that an auto retailer in a major shopping area is not all that uncommon. The idea first occurred to him, he said, while watching the The Blues Brothers. A scene in which the two main characters are driving a car through a major shopping center features an auto retailer.
The sight of an auto retailer in a shopping center caused Holbrook to wonder if this was a work of fiction or if this was a common practice.
After looking into the issue, he found that, in fact, modest showrooms in shopping centers are not at all uncommon.
Holbrook hopes that the matter will be concluded by the end of this year.
-Mark T.

For those who don't know the 3rd street Promenade is a walking street open mall.

[Adm]

Tesla has opened a Tesla Store and a service centre in Eindhoven. Well, they are operational and the official opening is supposed to take place in September. I really hope they will work in the interior a little bit. The Eindhoven store will be servicing the Benelux region and the northern part of Germany.

http://www.facebook.com/media/set/?set=a.153936708018040.40170.100002051340339&type=1

http://www.teslamotors.com/benelux

[Adm]

This article mentions a Tesla store to be opened in Norway in 6-9 months.

http://www.elbil.no/elbiler/430-elbilen-tesla-etablerer-seg-i-norge

The Tesla representative also mentions Model S will be introduced in Geneva in 2012.

[dpeilow]

Face off

http://farm3.static.flickr.com/2766/4188090838_6dee4a54bf.jpg

[TEG]

Face off


Seems like a fair 'fight'...
Lose (F40)... Win (328GTS)... Win (F348)... Close (F360)... Win... ...
Doesn't look like anyone brought any Enzos or 458s to take the Roadster to task. :cool:

[TEG]

Face off

http://farm3.static.flickr.com/2766/4188090838_6dee4a54bf.jpg

Isn't there a forum 'rule' that says you are supposed to hyperlink flickr pix back to the source page?

[NigelM]

This article mentions a Tesla store to be opened in Norway in 6-9 months.

http://www.elbil.no/elbiler/430-elbilen-tesla-etablerer-seg-i-norge

I heard from a sales guy that Oslo has the highest Roadster ownership density. (Probably because of the enormous taxes on new cars that EV's are exempt from!)

[jaanton]

I heard from a sales guy that Oslo has the highest Roadster ownership density. (Probably because of the enormous taxes on new cars that EV's are exempt from!)
I very much doubt that. You can't walk around Mountain View, CA without spotting some Roadster. It's the perfect car for the well-to-do post-startup computer geek. It's such a problem I change how I drive my Roadster when I'm there. The problem is that that kind of surgical driving the car affords such as warping into an open spot on the freeway is a problem if there is another Roadster planning to do the same thing from the other direction. I'm waiting for the first multiple Roadster accident and hoping I'm not in it.

[S-2000 Roadster]

I'm waiting for the first multiple Roadster accident and hoping I'm not in it.
Uh, yeah, especially with Tesla sales staff recommending that the solution to the limited visibility (mirrors, side pillars) is to use the accelerator pedal before a lane change. There's usually a tell-tale snicker at the end of any such suggestion, hinting that it shouldn't be taken seriously, but...

[Doug_G]

Uh, yeah, especially with Tesla sales staff recommending that the solution to the limited visibility (mirrors, side pillars) is to use the accelerator pedal before a lane change. There's usually a tell-tale snicker at the end of any such suggestion, hinting that it shouldn't be taken seriously, but...

The real solution is multivex mirrors. Oh, and hitting the throttle before changing lanes.

[vfx]

... I'm waiting for the first multiple Roadster accident and hoping I'm not in it.

It's been said the first two cars in Kansas ran into each other.

[TEG]

Yes, but I also heard back in the early days there was basically only one road, so an accident between the two cars on the one road doesn't sounds so unfathomable.

[dsm363]

Any word on a Texas store or how they're planning on getting around the 'protect the dealership network' law they have here?

[W.Petefish]

There is a rumor going round that a Tesla store and service center is coming to Austin.

[dsm363]

There is a rumor going round that a Tesla store and service center is coming to Austin.
Awesome! Perfect location for first store. High tech city and reachable by Houston, Dallas and San Antonio I think.
Any idea on how they're getting around that anti-competitive dealership law? Thanks.

[dpeilow]

Yes, but I also heard back in the early days there was basically only one road, so an accident between the two cars on the one road doesn't sounds so unfathomable.

Is it yellow and made of brick?

[TEG]

I think Dorothy and Toto may have been in Ohio at the time...
Transportation Facts: Fun/Interesting Facts on Transportation: All Fun and Games (http://www.allfunandgames.ca/facts/transportation.shtml)

In the entire state of Ohio in 1895, there were only two cars on the road, and the drivers of these two cars crashed into each other.
snopes.com: Only 2 cars in Ohio in 1895 crash? (http://msgboard.snopes.com/cgi-bin/ultimatebb.cgi?ubb=get_topic;f=20;t=000614;p=0)

[Jaff]

Both driven by women TEG? :confused:


Just kiddin ladies, just kiddin...:wink::biggrin:

[malcolm]

Both driven by women TEG? :confused:


Just kiddin ladies, just kiddin...:wink::biggrin:

Nope - just those wacky early adopters.

[W.Petefish]

They are probably going to follow Apple's example in getting around the anti-competative dealership laws. (just a guess)

[dsm363]

They are probably going to follow Apple's example in getting around the anti-competative dealership laws. (just a guess)
How would that work? I would think they might be able to do it with separating sales and service. It would be a showroom and service center but no sales would take place. They would direct you to a computer in the store where you can place your reservation yourself. Not sure if that would work or not.

[kgb]

Any word on a Texas store or how they're planning on getting around the 'protect the dealership network' law they have here?

Good news! I have evidence of at least 1 Texas store!

http://www.teslamotorsclub.com/attachment.php?attachmentid=2504&d=1315316371

I'm not sure how they got around the "dealership law." For service from this location, I'd gladly pay the $1/mile round trip fee. This location is less than 5 miles from me. :D

[DrComputer]

Coda just opened a store in the Century City Mall (in Los Angeles) on September 1st. The only down side is that they installed 6 J1772 chargers in the parking lot that are "Coda only". I spoke to them about this and told them they should just be "electric vehicle only" and encourage other EV owners to use them too. They were open to the idea and said that three of them were always going to be in use charging their demo cars. I hope they get the idea of the "common good" and let other's use the chargers.

[TEG]

Coda just opened a store in the Century City Mall (in Los Angeles) on September 1st...
Followup responses here:
Coda Automotive (formerly Miles Automotive Group) (http://www.teslamotorsclub.com/showthread.php/175-Coda-Automotive-%28formerly-Miles-Automotive-Group%29?p=79953&viewfull=1#post79953)

[dsm363]

Good news! I have evidence of at least 1 Texas store!

http://www.teslamotorsclub.com/attachment.php?attachmentid=2504&d=1315316371

I'm not sure how they got around the "dealership law." For service from this location, I'd gladly pay the $1/mile round trip fee. This location is less than 5 miles from me. :D

Awesome news. I wonder why they don't send out an e-mail letting Texas owners know about this but that's better than Oklahoma for their Texas service center.

[bonnie1194]

Is the Texas site a storefront (such as Santana Row) where they just show/sell cars, or is it also a service center?

[W.Petefish]

If it is in a mall, it will just be a storefront. BUT, they might be able to have service personnel on staff there.

[dsm363]

If it is in a mall, it will just be a storefront. BUT, they might be able to have service personnel on staff there.

Another Roadster owner (don't think he's on TMC) found this (it is on Craigslist though)
Tesla Motors, Inc.- Product Specialist Position (http://houston.craigslist.org/csr/2562355400.html)

Job posting for Houston store. Looks like this is a good sign Tesla is coming to Texas if this is a real ad.

[garry753]

More evidence, found in a google search on Tesla's own website:

Tesla - www.teslamotors.com | High Performance, All Electric Vehicles (http://tbe.taleo.net/NA7/ats/careers/requisition.jsp?org=TESLA&cws=1&rid=2755&source=Indeed)

The product specialist job is also listed there. This is really good news...hopefully this also means there will be some kind of service coming to the area as well, but a storefront is a step in the right direction.

[TEG]

Electric Car Company, Tesla Opening Store in Bellevue Square | Downtown Bellevue Network (http://www.downtownbellevue.com/2011/09/07/electric-car-company-tesla-opening-store-in-bellevue-square/)
http://www.downtownbellevue.com/wp-content/uploads/2011/09/Tesla-Motors-Bellevue-Square-Store.jpg

[S-2000 Roadster]

Electric Car Company, Tesla Opening Store in Bellevue Square | Downtown Bellevue Network (http://www.downtownbellevue.com/2011/09/07/electric-car-company-tesla-opening-store-in-bellevue-square/)

Ah, yes, I heard them mention this at the Seattle Tesla Store. Tesla already has new employees in town to run the Belle Square Tesla Store, so they should be ready to hit the ground running when the store opens.

I wonder which VIN they'll put on display. They don't seem to have any left to display in Seattle, although I'm sure they're jockeying to get one for each. Soon there will be more stores than cars!

[TEG]

I wonder which VIN they'll put on display. They don't seem to have any left to display in Seattle, although I'm sure they're jockeying to get one for each. Soon there will be more stores than cars!

I suspect Roadsters will disappear to be replaced by Model S betas soon.

[richkae]

When the Seattle store opened we ( many of the local early adopters ) informed Tesla that Seattle was actually the wrong location and that Bellevue was better. For those that don't know Seattle, there is a huge lake that divides the "east side" from Seattle, and most of the owners are actually on the east side. I was actually hopeful that the service location would be on the east side, but this is good too. Once it opens I'll be in there all the time pestering them about the Model S.

[vfx]

I suspect Roadsters will disappear to be replaced by Model S betas soon.

Was told the stores will get cars in Jan. "Sit only" for the first round.

[S-2000 Roadster]

I suspect Roadsters will disappear to be replaced by Model S betas soon.
The Roadsters don't have to disappear for the Model S to be shown. The Seattle Tesla Store has plenty of room to show cars. In fact, I saw the Model S there along with two or three Roadsters.

In other words, it's gonna look really lonely in these stores with just one car that you can't drive.

[kgb]

Awesome news. I wonder why they don't send out an e-mail letting Texas owners know about this but that's better than Oklahoma for their Texas service center.

I spoke with my ranger, he says that Tesla still hasn't gotten around the dealership law in Texas. The store in the Galleria is just for display (so far). Customers can walk in, look, touch and feel, but purchases will still go through California. Plus, service will not be out of Texas (I'm not sure how that will be enforceable). The Ranger will still have to drive in from out of state... the in-state location cannot be used for service (... again according to the ranger).

[W.Petefish]

Another route is their partnership with Toyota. They could have select dealerships also service Tesla.

[markwj]

I just noticed this thread.

I started one on the Hong Kong store at Tesla Hong Kong showroom / service centre opening (http://www.teslamotorsclub.com/showthread.php/6181-Tesla-Hong-Kong-showroom-service-centre-opening)

Maybe merge, or at least the link is here...

[doug]

I just noticed this thread.

I started one on the Hong Kong store at Tesla Hong Kong showroom / service centre opening (http://www.teslamotorsclub.com/showthread.php/6181-Tesla-Hong-Kong-showroom-service-centre-opening)

Maybe merge, or at least the link is here...
Added link to first post.

[dsm363]

They confirmed that there will be a Tesla Store in Houston and opening in 3 weeks! I would have thought they would let the Texas owners know about this.

George Blankenship also said they intend to have stores in all 4 major cities in Texas (Houston, Dallas, Austin and San Antonio).

[W.Petefish]

Good news for all of us.

[Mycroft]

When the Seattle store opened we ( many of the local early adopters ) informed Tesla that Seattle was actually the wrong location and that Bellevue was better. For those that don't know Seattle, there is a huge lake that divides the "east side" from Seattle, and most of the owners are actually on the east side. I was actually hopeful that the service location would be on the east side, but this is good too. Once it opens I'll be in there all the time pestering them about the Model S.

Well, you whiney-butts have gotten your way. :smile: They're moving the Seattle sales store to the Bellevue Town Square Mall. Just like Denver, it will be inside the mall itself. The grand opening date is to be Nov 5th (I believe) and they're going to have one of the betas onsite. Woo hoo! A special preview for reservation holders will be on the 4th. I'm gonna be there with bells on! :biggrin:

Actually, even though it's a longer drive for me, I think it's an excellent move. As richkae said, the east side is definitely the Tesla demographic and they're going to get lots of walk-in traffic in the mall. Practically nobody walks by the Seattle store.

[efusco]

Sure wish they'd put a store in Kansas City (St.Louis would be preferable, but probably not as logical geographically since there's already a store in Chicago) to accomodate us "middle of the country" folks.

[dsm363]

Sure wish they'd put a store in Kansas City (St.Louis would be preferable, but probably not as logical geographically since there's already a store in Chicago) to accomodate us "middle of the country" folks.
Since the small sales stores require a smaller footprint, I'd imagine you'll start seeing those in more cities. That doesn't mean they'll expand their service centers though. I still think they're working on exactly how they'll do service when the Model S hits full production. They need a service center for minor things in each major city then they can keep their regional service centers like Chicago, Menlo park...etc

[TEG]

I think that the Menlo Park location was on a non-perpetual lease from Stanford, so they might have to move someday.
Now that they have the Fremont Factory space, I would think they might move Roadster service over there, and find a new boutique location for sales.
Since Santana Row has arrived to service the far south-bay, they might consider going closer to San Francisco if they move it.

[S-2000 Roadster]

They're moving the Seattle sales store to the Bellevue Town Square Mall. Just like Denver, it will be inside the mall itself. The grand opening date is to be Nov 5th (I believe) and they're going to have one of the betas onsite. Woo hoo! A special preview for reservation holders will be on the 4th. I'm gonna be there with bells on! :biggrin:

Actually, even though it's a longer drive for me, I think it's an excellent move. As richkae said, the east side is definitely the Tesla demographic and they're going to get lots of walk-in traffic in the mall. Practically nobody walks by the Seattle store.
Can you cite references showing that the Seattle Tesla Store sales will close down when the Bellevue Tesla Store opens? All along I had the impression that there would be two Tesla Stores and just one service center. But I've not seen any official news to confirm any changes to the Seattle location.

[Mycroft]

Can you cite references showing that the Seattle Tesla Store sales will close down when the Bellevue Tesla Store opens? All along I had the impression that there would be two Tesla Stores and just one service center. But I've not seen any official news to confirm any changes to the Seattle location.

Nope, strictly verbal, so it's possible there is a miscommunication. However, I feel confident that that's what is going to happen.

[WhiteKnight]

My guess is that eventually Tesla will have a showroom everywhere there is an Apple Store.

And hopefully they'll have a charging station everywhere there is a Cracker Barrel.

[Mycroft]

I hope you're right WK. Sadly there aren't any Cracker Barrels around here, but lots of Apple stores. :smile:

I received my invitation to the Bellevue store preview. Thurs. 11/3 at 7pm. There will probably be over 100 other reservation holders crowded into the store, but I don't care. I'll finally get to see the car and the color in real life!

[smoothoperator]

It seems like an interesting strategy to have Tesla Stores in retail locations, I am not sure if people buy these cars on a whim while shopping for something else. From my conversations with other Tesla and EV owners it seems as if the people who buy these cars have done their research and buy them after doing research. Maybe Tesla will be leasing warehouse or industrial space within close proximity to these retail showrooms, and the retail component is the draw and the actual warehouse is where customers can select their cars. I would think that the vast majority of Model S' cars sold will be Spec cars. With all the car dealerships that have closed over the past few years it seems as if Tesla Motors could have leased space at these dealerships for comparable or cheaper rates than the retail spaces they currently have been locating in. The benefit is being able to locate the sales and service in one place. It will be interesting if the Tesla Store model evolves with the release of the Model S or if they will still use the Roadster sales concept. I think Fisker got it right, partnering up with other luxury dealerships, it seems like a more effective strategy when the time comes to ramp up production and move units.

I know of a couple other luxury dealerships who tried this model of locating Sales and Service in two different places, customers often grew frustrated when they would have to drive across town (or even a few blocks down) to have some warranty work done or car serviced (granted this dealership was an ICE dealership), after a few years and spending millions on their new car (sales only) building they ended up relocating to their old space (which was adjacent to Pre Owned & Service). The several million dollar building they built now sells Sprinter Vans.

I am sure there will be warranty issues with the Model S and confusion will ensue when Model S owners drive to the retail locations to find out that they have to drive to a service center located elsewhere. Remember Apple Stores actually do service their products at the retail location so I do not think the Apple analogy is 100% correct.

Personally while I have had cars in service I have purchased other cars located on the new car dealers lot. I think Tesla is missing a huge opportunity with these retail stores, as customers with older model Tesla cars may purchase newer model Tesla's if they had the opportunity to test drive and sit in them while their cars are being serviced. By seperating the sales and service component, the possibility of attracting the "move up" buyer is almost taken out of the equation. Furthermore it will be interesting to see if Tesla actually does implement a loaner car program, its not very fun to have your expensive Roadster in for service and have to call someone to pick you up from the dealership and then get another ride back to the dealership a few days later. For any luxury marque I think loaner cars should be standard, and if Tesla does not implement this I think it will be a big deal. This is another advantage for Fisker as they can leverage the loaner car program at the dealerships they have located in for added convenience.

So I guess the question is, would you have bought a Roadster if it was located elsewhere (I know there is at least one case (where someone bought a roadster on a whim) of this as posted on the Tesla Motors Blog with regards to the Colorado Tesla Store). Does it really matter the location of the dealership and would you have bought a Roadster etc regardless of where the dealership was located?

[3lectronica]

I stumbled across this at Oakbrook Mall (Chicago suburbs) while shopping yesterday!

3134

Looks like they're hiring too - Product Specialist - Chicago (http://tbe.taleo.net/NA7/ats/careers/requisition.jsp?org=TESLA&cws=1&rid=2821)

[WhiteKnight]

My understanding from talking with Alex at the Santana Row store was that the cars for test drives would just be located in the Mall parking lot. So if you're a hot prospect and want a test drive you just walk out to the Mall parking lot and go for a spin.

I think that most of the cars get bought AFTER a lot of research so the stores just serve as a place to educate folks who don't know anything about electric cars and their pluses. Tesla is claiming they get better foot traffic than Apple, which would be amazing. I wonder how that will change when they move to a place like Atlanta that is not as tech savvy as Santana Row.

In regards to service, I was told in most cases the Service Rangers would come to you. 80% of what they need to service the car fits in a briefcase. In those 20% of the times they will drop you a loaner and take your car back to their service center. The idea is that you never have to see the service center at all.

[dmckinstry]

I hope you're right WK. Sadly there aren't any Cracker Barrels around here, but lots of Apple stores. :smile:

I received my invitation to the Bellevue store preview. Thurs. 11/3 at 7pm. There will probably be over 100 other reservation holders crowded into the store, but I don't care. I'll finally get to see the car and the color in real life!

Maybe I'll see you there. But, we'll probably only get to see one of the three cars. Whichever color it will be I don't know.

[Mycroft]

Someone said the red car was going to WA, so I'm hoping it's that one so I can check out the color in person. I don't know how long it'll be there; guess we'll find out on the 3rd. I'm sure that every reservation holder from miles around will be there, so it's going to be very crowded. So if you're going to spend the night in a hotel, maybe you can go back the next morning for a longer look before heading back over the mountains.

[dmckinstry]

Someone said the red car was going to WA, so I'm hoping it's that one so I can check out the color in person. I don't know how long it'll be there; guess we'll find out on the 3rd. I'm sure that every reservation holder from miles around will be there, so it's going to be very crowded. So if you're going to spend the night in a hotel, maybe you can go back the next morning for a longer look before heading back over the mountains.

I'd like to see the red one in person. It looks a little dark in Design Studio, and all the non-signature colors look quite dark. I hope they're lighter in reality. If they keep it in the store an extra day, I might come back for a closer look and to ask any questions not asked and answered on the 3rd.

[Mycroft]

Oh yeah, it should be there the whole weekend at least. The grand opening should be Friday or Saturday. We're just in on the "preview" of it.

[TEG]

I'd like to see the red one in person. It looks a little dark in Design Studio...
In person, outdoors, it is not super dark. It is a deep/rich red, but not really dark like the Roadster twilight blue.

[smoothoperator]

In regards to service, I was told in most cases the Service Rangers would come to you. 80% of what they need to service the car fits in a briefcase. In those 20% of the times they will drop you a loaner and take your car back to their service center. The idea is that you never have to see the service center at all.

Do you think when the Model S is released they will still have the $/mile (min $100) for Rangers to come to a customers location? I think most of the problems on the initial batch of the Model S will be those small nagging in warranty issues (pretty much par for the course with any new model that is released for any manufacturer). I am not sure if people will want to spend $100 extra for service (let alone in warranty issues).

[ckessel]

Do you think when the Model S is released they will still have the $/mile (min $100) for Rangers to come to a customers location? I think most of the problems on the initial batch of the Model S will be those small nagging in warranty issues (pretty much par for the course with any new model that is released for any manufacturer). I am not sure if people will want to spend $100 extra for service (let alone in warranty issues).
This is definitely something Tesla is going to have to address on roll out. People aren't going to buy the cars if there isn't a convenient and affordable way to service them. I'd think ranger services, if necessary, would be covered if it's a warranty issue. Personally, I think that they're most likely to partner with Toyota on the servicing end. Toyota's already going to need techs familiar with Tesla's technology since Toyota is buying into the Tesla power train pretty significantly.

[Doug_G]

This is definitely something Tesla is going to have to address on roll out. People aren't going to buy the cars if there isn't a convenient and affordable way to service them. I'd think ranger services, if necessary, would be covered if it's a warranty issue. Personally, I think that they're most likely to partner with Toyota on the servicing end. Toyota's already going to need techs familiar with Tesla's technology since Toyota is buying into the Tesla power train pretty significantly.

From what I've heard, they'll be rolling out satellite service locations.

[smoothoperator]

This is definitely something Tesla is going to have to address on roll out. People aren't going to buy the cars if there isn't a convenient and affordable way to service them. I'd think ranger services, if necessary, would be covered if it's a warranty issue. Personally, I think that they're most likely to partner with Toyota on the servicing end. Toyota's already going to need techs familiar with Tesla's technology since Toyota is buying into the Tesla power train pretty significantly.

It will be interesting to see if Tesla actually does keep billing customers for Ranger service regardless of if the car is in warranty or not....

I remember when I got my Roadster the Tesla sales lady recommended that the wear items of the car can be repaired at independent auto shops. I wonder if they will keep touting this and recommending this as a service option for the Model S. Maybe when a customer brings their Model S in for brake/tire etc service they will have an agreement with a local independant shop to do the work. Perhaps the only service Tesla will do on site will be the "clean" repair work.

[vfx]

Tesla is betting big that the real estate they are leasing in trendy shopping malls will substitute for the much larger traditional real estate of allowing customers to walk through a big car lot and have the wow factor of seeing a multicolored row for you choice and picking the red one with the soft cloth gray interior is now gone.

Even if the "choose your car screens" fly for a new generation of car buyers, most of these stores handle two cars at best. What happenes when the Model X and Third Gen (bluestar) are added to their offerings? The old roadster goes of course but it will get crowed pretty quick in there with a convertible, and next gen sports car in the parking garage charging area.

Are all cars limited editions?

[doug]

I'd think that compared to your standard dealership type location, these boutique mall stores are relatively quick to setup and cheap to maintain. The first year's production is already sold, so a car you order for the next two years will still be via a "choose your car screen." Probably the leases are short term too (perhaps year to year?). So Tesla is able to stay fairly nimble as their needs change.

[vfx]

I'd think that compared to your standard dealership type location, these boutique mall stores are relatively quick to setup and cheap to maintain. The first year's production is already sold, so a car you order for the next two years will still be via a "choose your car screen." Probably the leases are short term too (perhaps year to year?). So Tesla is able to stay fairly nimble as their needs change.

I dunknow. It's a higher per square foot cost in a mall. And those interiors are high end. As for easy, I've seen my local car dealerships change brands virtually overnight. Change a lighted sign or two and move in the cars and put up some old posters.

[TEG]

I would think they plan to do more business through just internet sales. The stores could just be incremental...

[doug]

I dunknow. It's a higher per square foot cost in a mall. And those interiors are high end. As for easy, I've seen my local car dealerships change brands virtually overnight. Change a lighted sign or two and move in the cars and put up some old posters.
But what are they going to do with a car dealership for the next two years? The metric isn't cost per square foot, it's cost per impression and ultimately cost per sale. The Santana Row store gets much more foot traffic than the Menlo Park store. Mall type stores are a way to build and maintain brand awareness, educate consumers, show the cars aren't vaporware, and perhaps offer a test drive, until Tesla is in a position to sell you a car off the lot.

[vfx]

But what are they going to do with a car dealership for the next two years? The metric isn't cost per square foot, it's cost per impression and ultimately cost per sale. The Santana Row store gets much more foot traffic than the Menlo Park store. Mall type stores are a way to build and maintain brand awareness, educate consumers, show the cars aren't vaporware, and perhaps offer a test drive, until Tesla is in a position to sell you a car off the lot.

Well the point was the store are too small to hold more than two cars. And next month they will have three models.

[ckessel]

Most every dealership has a building with a few cars in it for people to look at, sit in, ask questions, look at sticker prices, etc. They then have a lot with a bunch of cars in it. Tesla is just doing the first part without the second, which seems sensible until they reach a point where they need a lot. Even 20k a year is pretty small volume. They may not need a lot until they get to the high volume, cheaper cars.

[vfx]

Most every dealership has a building with a few cars in it for people to look at, sit in, ask questions, look at sticker prices, etc. They then have a lot with a bunch of cars in it. Tesla is just doing the first part without the second, which seems sensible until they reach a point where they need a lot. Even 20k a year is pretty small volume. They may not need a lot until they get to the high volume, cheaper cars.

Here in CA car lots are pretty spread out. Guess the stores are a temp solution as Doug suggests.

[Mycroft]

Well the point was the store are too small to hold more than two cars. And next month they will have three models.

They're not going to have a Model X to fit into the stores for some time and I'm sure they'll have sold out of the Roadsters by then. This strategy is the reason one-trick pony Blankenship was brought in and I think it's a good one.

Even though the Seattle store was technically downtown, I doubt they had very much walk-in traffic. The Bellevue mall location, on the other hand, will get lots of foot traffic of their exact demographic.

When Tesla finally has enough models to put three in the stores at one time, I'm sure they'll be in a position to expand their mall storefront or maybe lease a few defunct Borders buildings.

[Thumper]

A storefront at Oakbrook Center in Oakbrook, Illinois has "Tesla coming soon" sign on the windows. Should be a good upscale location.

[vfx]

...
Even though the Seattle store was technically downtown, I doubt they had very much walk-in traffic. The Bellevue mall location, on the other hand, will get lots of foot traffic of their exact demographic.
,....

The word mall too me means at large enclosed group of stores and a hangout for teens. I rarely go inside one any more.

Santana Row and Santa Monica's 3rd street Promenade and Florida's street are outdoor walking streets with lot's of eating and more adult oriented shopping like furniture and fine dining. Buying customers in those locations.

[PopSmith]

When Tesla finally has enough models to put three in the stores at one time, I'm sure they'll be in a position to expand their mall storefront or maybe lease a few defunct Borders buildings.

I wish they would do that here in Utah. There was a Borders right by a mall and it's just sat vacant since they closed. The only bad thing is the location is quite large (and two stories) so I don't think it would work as a Tesla Store until they get a couple more models out, maybe when Roadster 3.0 is released if the building is still vacant...

[roblab]

Well, if you want to test drive one, where would it be? They'd take you out to a lot somewhere where they had a driver or two. They certainly won't need all their cars in the mall showroom, but on a cheap lot somewhere nearby, maybe at the Service Rangers place. Who knows. It certainly, preferably, doesn't have to be like the current setup. Selling Apples, not Lemons.
And my impression of the current Auto Sales Stores is a few high profit cars out in front, a bunch of other brand used cars (why?) on the rest of the lot, and the cheaper ones out back, sometimes in a dirt lot across the back road. Tesla could take your used car, if they plan to do that, and move it out to the used car lot down the street or across the state, like the majors do now anyway.

[jimbakker666]

Do you think when the Model S is released they will still have the $/mile (min $100) for Rangers to come to a customers location? I think most of the problems on the initial batch of the Model S will be those small nagging in warranty issues (pretty much par for the course with any new model that is released for any manufacturer). I am not sure if people will want to spend $100 extra for service (let alone in warranty issues).

This concerns me too. I expect warrantied repairs to be free of charge, as would everyone. If Tesla went down this road I think they'd turn off a lot of potential (and existing) customers.

So I hope this isn't the case. It would seriously impact my decision to take delivery when #5370 comes up.

[cinergi]

I've never been charged ranger fees for warranty issues (400 miles round trip). I expect this to continue with the Model S. I'm sure they know they can't get away with charging for warranty work.

[TEG]

The word mall too me means at large enclosed group of stores and a hangout for teens. I rarely go inside one any more.

Santana Row and Santa Monica's 3rd street Promenade and Florida's street are outdoor walking streets with lot's of eating and more adult oriented shopping like furniture and fine dining. Buying customers in those locations.

In that sense, "Stanford Shopping Center" isn't a "mall" either.

[VolkerP]

I believe Tesla will be opening 12 more stores in 2012*

* http://files.shareholder.com/downloads/ABEA-4CW8X0/1381231132x0x494001/dd297293-ec2d-4dc5-8db4-63d491fb6bd0/Company_Overview_Q3_2011.pdf

See page 22 of the PDF that michiganmodels dug out.
I count planned stores in
US: 13
Europe: 7 - Spain (Madrid), Benelux, Germany (Berlin?), Norway (Oslo), Italy (Rome), Austria, Greece (Thessaloniki?)
Brazil: 1
South Africa: 1
Emirates: 1
Asia: 3
Australia: 2
Russia: 1 (Moscow?)

Anyone more detailed information?

[NigelM]

Looks like Shanghai and Seoul are on that map, the German one looks like Berlin but I don't think that dot is on Thessaloniki (Greece is probably wiped off the target list now anyway) it looks more like Istanbul to me. It also looks like one of the dots is on Budapest. The ones in Australia are on Sydney and Melbourne.

Nice to see that SW Florida is on there! :biggrin:

[PopSmith]

See page 22 of the PDF that michiganmodels dug out.
I count planned stores in

The planned store in the northwestern corner of the U.S. might actually be a store in Canada (Vancouver).

As for the other planned stores here are my guesses:
Arizona: Phoenix and Tucson. Those seem a little close to me.
California: Oceanside (?)
Florida: Tallahassee and Tampa
Maine: Portland
Massachusetts: Boston (possibly instead of Portland, ME)
South Carolina: Charleston
Texas: Houston and Dallas

Australia: Melbourne and Sydney
Brazil: Rio de Janeiro
China: Shanghai
Emirates: Dubai or Abu Dhabi
Japan: Osaka
Germany: Berlin
Netherlands: Amsterdam
Russia: Moscow
South Africa: Lesotho
South Korea: Gwangju (it looks south of Seoul.)
Spain: Madrid
Turkey: Istanbul
Italy: Naples

[Robert.Boston]

US locations appear to be in or near:
Boston, Philadelphia, Charleston, Atlanta, Tampa, Houston, Dallas-Fort Worth, San Diego, Las Vegas, and Phoenix.

Canadian locations appear to be:
Toronto, Vancouver

[Larry Chanin]

Nice to see that SW Florida is on there! :biggrin:

Hi Nigel,

Yes, very encouraging!

Klaus told me recently that he had a conversation with a Tesla rep and the rep said that they favored the Tampa area. When my wife and I were at the Satana Row store they told us they were looking at the region between Tampa and Naples. We naturally responded that Sarasota is between Tampa and Naples. :wink:

In reviewing that page from the Tesla Overview document I see where there are about 12 planned stores in the US, but I don't see where they are planned for 2012.

Larry

[samcarney]

US locations appear to be in or near:
Boston, Philadelphia, Charleston, Atlanta, Tampa, Houston, Dallas-Fort Worth, San Diego, Las Vegas, and Phoenix.

Canadian locations appear to be:
Toronto, Vancouver

Chicago area has one and soon there will be 2.





Tesla Chicago
1053 W Grand Ave
312.733.9780
Chicago, IL 60642

AND
3272

[Mycroft]

Chicago area has one and soon there will be 2.

More likely, like they did in Seattle, they'll close the original store when the new one opens.

[samcarney]

More likely, like they did in Seattle, they'll close the original store when the new one opens.

The local Tesla reps say the new the new store in Oakbrook will be the showroom and the downtown Chicago location will be the service department. FWIW

[Mycroft]

Yep, same thing they did in Seattle/Bellevue.

[Robert.Boston]

Chicago area has one and soon there will be 2.

Yep, I was just listing the "to be opened" stores based on the little dots in the Q2 investor deck, not the currently opened stores.

[KBF]

US locations appear to be in or near:
Boston, Philadelphia, Charleston, Atlanta, Tampa, Houston, Dallas-Fort Worth, San Diego, Las Vegas, and Phoenix.

Canadian locations appear to be:
Toronto, Vancouver

It's quite blank in the center of the continent. Tesla, please put something near me! I'm guessing Winnipeg doesn't have enough customers, but Minneapolis would be close enough.

[Robert.Boston]

I was thinking the same thing, KBF -- Minneapolis and Kansas City stores would open up a big swath of the U.S. and Canadian market.

[DavidM]

@Robert.Boston,
How did you hear about the potential Tampa location? This would be awesome. There's lots of interest in central Florida from Sarasota, Bradenton, Tampa, St. Petersburg, & Orlando. More than 3 hours drive to Miami is a little far.

[Robert.Boston]

@Robert.Boston,
How did you hear about the potential Tampa location? This would be awesome. There's lots of interest in central Florida from Sarasota, Bradenton, Tampa, St. Petersburg, & Orlando. More than 3 hours drive to Miami is a little far.
Check out page 22 of Company_Overview_Q3_2011.pdf (http://files.shareholder.com/downloads/ABEA-4CW8X0/1475959861x6513105x494001/dd297293-ec2d-4dc5-8db4-63d491fb6bd0/Company_Overview_Q3_2011.pdf). There's a red dot somewhere in the Tampa/Sarasota area, indicating a "planned" facility.

[rolosrevenge]

I didn't realize they were opening the Bellevue Store this weekend :( I'm out of town.

[Larry Chanin]

@Robert.Boston,
How did you hear about the potential Tampa location? This would be awesome. There's lots of interest in central Florida from Sarasota, Bradenton, Tampa, St. Petersburg, & Orlando. More than 3 hours drive to Miami is a little far.

Hi Dave,

Posting #110 (http://www.teslamotorsclub.com/showthread.php/4203-Tesla-Stores?p=91136&viewfull=1#post91136) might be of interest.

Larry

[Larry Chanin]

Hi Dave & Nigel,

Tech enticement at Tesla showroom (http://seattletimes.nwsource.com/html/businesstechnology/2016692809_brier07.html?prmid=head_main)


Meanwhile, Tesla plans to double the number of service facilities next year, using heat maps of customer locations to choose sites.


So, all we have to do is get our neighbors to buy a Tesla. :wink:

Larry

[NigelM]

Hi Dave & Nigel,

Tech enticement at Tesla showroom (http://seattletimes.nwsource.com/html/businesstechnology/2016692809_brier07.html?prmid=head_main)



So, all we have to do is get our neighbors to buy a Tesla. :wink:

Larry

Or we could start placing more reservations.....:biggrin:

[Larry Chanin]

Or we could start placing more reservations.....:biggrin:

Hi Nigel,

I had that conversation with my wife. She's been saying her next car is going to be a Jaguar convertible and I said, in all seriousness, "Wouldn't you prefer a Model S?"

Larry

[NigelM]

I think my wife will be happy to agree to us ordering 2 Model S's, but we'd have to say goodbye to the Roadster and I'm not happy to do that....

[neroden]

Hi Dave & Nigel,

Tech enticement at Tesla showroom (http://seattletimes.nwsource.com/html/businesstechnology/2016692809_brier07.html?prmid=head_main)



So, all we have to do is get our neighbors to buy a Tesla. :wink:

Larry

Grrr. I still think They're Doing It Wrong.

I mean, yeah, you want to use maps of customer locations to do planning. But heat maps are just wrong... If you have a thinly spread distribution of customers across the Rust Belt (low "heat"), you want a service center in the Rust Belt... possibly several. In contrast, if you have a massive hot blotch of many customers located at LA, you still only really want one service center for LA (you just need to make it large).

Geographical distribution is *important* for service centers. My extreme (300 mi.) distance from the nearest service center is the *least* attractive thing about buying a Tesla. If they don't place service centers in "lukewarm" areas, they're going to set off a self-reinforcing cycle, where nobody else in those areas buys cars from Tesla because it's too hard to get them serviced! And that's a bad way to run a company.

Anywhere with large population, even if only one of them has ordered a Tesla, needs to have a service center within a reasonable distance. (And once people in the area see that first Tesla, they'll buy Teslas.) Meanwhile, if a single city has 3000 Teslas, it still doesn't need more than one service center (the customer concentration is only useful to determine *size* of service centers).

[neroden]

Or we could start placing more reservations.....:biggrin:

I can't talk anyone else I know into buying the car sight unseen. I do expect several to order them soon after I get mine. Except that the distance from the nearest service center is also a red flag for people... if they got a service center into central NY I'd expect two more reservations the day after mine was delivered.

[neroden]

I was thinking the same thing, KBF -- Minneapolis and Kansas City stores would open up a big swath of the U.S. and Canadian market.

Absolutely. That and the Rust Belt, which still has a lot of population and appears to have ZERO stores planned. And the lower Mississippi basin. Plus Montreal. (Just thinking US/Canadian.)

[neroden]

I've never been charged ranger fees for warranty issues (400 miles round trip). I expect this to continue with the Model S. I'm sure they know they can't get away with charging for warranty work.

Oh good! They are really going to want to locate some service centers in the Rust Belt then, though -- otherwise, Tesla will be eating the cost a lot of 300-mile round trips from NY or Chicago or Toronto.

[neroden]

That might be a good plan where required by law, but I don't think it's a good model in general. The Seattle Tesla Store benefits from current owners mingling with prospective customers while in for service. I brought my 2.5 in for minor servicing and a free charge, and ended up giving a ride to a prospect. He made it clear that every word I uttered as an owner was worth 100 words from a salesman.

In other words, I hope Tesla Stores combine sales and service everywhere it is legal.

I think one problem is that service is going to need a lot of space, very fast, as Model S sales ramp up, and will also need a lot of employees.

Whereas they want stores to be in high-traffic "advertising" locations, which are expensive.

I agree with you that it is better to combine them if they can find appropriate space.

[Larry Chanin]

Grrr. I still think They're Doing It Wrong.

I mean, yeah, you want to use maps of customer locations to do planning. But heat maps are just wrong... If you have a thinly spread distribution of customers across the Rust Belt (low "heat"), you want a service center in the Rust Belt... possibly several. In contrast, if you have a massive hot blotch of many customers located at LA, you still only really want one service center for LA (you just need to make it large).

Geographical distribution is *important* for service centers. My extreme (300 mi.) distance from the nearest service center is the *least* attractive thing about buying a Tesla. If they don't place service centers in "lukewarm" areas, they're going to set off a self-reinforcing cycle, where nobody else in those areas buys cars from Tesla because it's too hard to get them serviced! And that's a bad way to run a company.

Anywhere with large population, even if only one of them has ordered a Tesla, needs to have a service center within a reasonable distance. (And once people in the area see that first Tesla, they'll buy Teslas.) Meanwhile, if a single city has 3000 Teslas, it still doesn't need more than one service center (the customer concentration is only useful to determine *size* of service centers).

Hi,

I appreciate your point, but on the initial roll-out of service centers Tesla needs to put them where the owners are. A start-up company simply doesn't have the resources to put service centers everywhere at once. I wouldn't infer too much regarding that short quote I provided. Tesla will probably use different statistical techniques in different areas of the country. Obviously they have to count the number of owners in a given radius, but for instance they might not use the same radius in all regions of the country. In the longer term Tesla has an incentive to eventually extend their service network into less populated areas inorder to reduce Ranger travel costs.

Larry

[ckessel]

I appreciate your point, but on the initial roll-out of service centers Tesla needs to put then where the owners are.
And Tesla knows where their reservations are right now. They have almost perfect knowledge of where they need to support initially, so it makes sense to prioritize those and then roll out as neroden mentioned as they transition from supporting initial sales to generating longer term sales in previously uncovered areas.

[vfx]

There must be a way to give more weight to the one Roadster in the middle of nowhere saying there must be a larger demand there if some one out there wants a car bad enough (remember how shocked Tesla was about Seattle?) and weigh that against the more populus Roadster ownership in areas that do have a service center.

[Larry Chanin]

And Tesla knows where their reservations are right now. They have almost perfect knowledge of where they need to support initially, so it makes sense to prioritize those and then roll out as neroden mentioned as they transition from supporting initial sales to generating longer term sales in previously uncovered areas.

Absolutely.

Larry

[NigelM]

I'm curious to see a map of reservations...although Tesla would have no reason to issue one.

[Larry Chanin]

I'm curious to see a map of reservations...although Tesla would have no reason to issue one.

Hi Nigel,

Have you seen this private posting?

Map of Tesla Roadster Owner Locations (http://www.teslamotors.com/forum/forums/map-tesla-roadster-owner-locations)

Perhaps this explains why there is a "Miami" store/service center. :wink:

Larry

[NigelM]

Hi Nigel,

Have you seen this private posting?

Hadn't seen that. Looks like Tom Saxton created it. Added my Roadster in any case, but now there are 2 others in Sarasota and about to be one more I believe (maybe already delivered as I write), not forgetting Warren just up the road.


Perhaps this explains why there is a "Miami" store/service center. :wink:

Hmmm, chicken and egg...? Which came first, the Roadsters or the Store?

[ckessel]

I'm going to be in the northern bay area over the weekend. Is there value in making the long trip to the Santana Row store? Will I get to sit in the Model S and play with the screen? Is there a closer store to Sonoma?

[dsm363]

I'm going to be in the northern bay area over the weekend. Is there value in making the long trip to the Santana Row store? Will I get to sit in the Model S and play with the screen? Is there a closer store to Sonoma?
I don't think the Model S is there right now but best to call the store and find out. If you've never been to a Tesla Store it might be fun but if it's a long drive, might not be worth it if the Model S isn't there.

[doug]

Is there a closer store to Sonoma?
The Menlo Park store is about 30 minutes closer. The advantage is it's close to Stanford, so you might take the time to look around the nice campus. Be advised, though, that there's a football game this Saturday afternoon, so traffic and parking around campus will be worse than usual at that time.

[Kipernicus]

Also keep in mind that Santana Row is the new store format, with the white walls and big touch screens.
Menlo is not, but you can look through the window to the service center. If you get lucky someone might show you to the back where they do the roadster final assembly.

[Lloyd]

Tesla needs to be careful of this little known California law: No two dealerships can be within 10 miles of each other. No definition of sales and service differences!:scared:

Chrysler agrees to pay nearly $1M to settle LA dealer issue


http://www.autoblog.com/2011/11/22/chrysler-agrees-to-pay-nearly-1m-to-settle-la-dealer-issue/?icid=maing-grid10%7Chtmlws-sb-bb%7Cdl22%7Csec3_lnk2%7C114809

[ckessel]

Tesla needs to be careful of this little known California law: No two dealerships can be within 10 miles of each other. No definition of sales and service differences!:scared:
I'm not sure the Tesla stores would qualify as dealerships. I wonder what CA's legal definition of "dealership" is.

[SByer]

Yet one more reason to avoid the traditional, super-broken dealership model...

[vfx]

Yeah, it's not a Starbucks law. :)

[vfx]

3481

This past weekend, Tesla opened its doors in Newport Beach's Fashion Island Shopping Center (https://hostingmail.earthlink.net/hwebmail/services/go.php?url=http%3A%2F%2Fclick.e.teslamotors.com%2F%3Fqs%3Df3adc78ab0f09b505df5a4 6b29a2de5cd7ba659ff7eac60acc2eb4bf69b3b23f), joining recent additions in Chicago's Oakbrook Center (https://hostingmail.earthlink.net/hwebmail/services/go.php?url=http%3A%2F%2Fclick.e.teslamotors.com%2F%3Fqs%3Df3adc78ab0f09b50591554 616747b500323dd5d658d7dfbc6629c8558f60ce05), Bellevue Square (https://hostingmail.earthlink.net/hwebmail/services/go.php?url=http%3A%2F%2Fclick.e.teslamotors.com%2F%3Fqs%3Df3adc78ab0f09b5055fd2b 6a015610b6918c15a329897cf5a6f8ad2f2bbeccdc) near Seattle and the Houston Galleria (https://hostingmail.earthlink.net/hwebmail/services/go.php?url=http%3A%2F%2Fclick.e.teslamotors.com%2F%3Fqs%3Df3adc78ab0f09b50aedcb3 f42c0aedc21720ab7fe7e66067f269795b7e268f43). With four new locations opened in the last two months (https://hostingmail.earthlink.net/hwebmail/services/go.php?url=http%3A%2F%2Fclick.e.teslamotors.com%2F%3Fqs%3Df3adc78ab0f09b5095be3b 903e9c7ba612a6ddfacc4ca4169b0249c43aac5406), Tesla is accelerating its mission to reinvent the way people learn about and buy cars, laying the groundwork for Model S.

Designed to explain the advantages of driving electric, the new Tesla stores showcase Model S and its technology with unique hands-on exhibits, interactive touch-screen experiences and a virtual Design Studio where visitors customize their dream Model S.

This is just the beginning. Find a store near you (https://hostingmail.earthlink.net/hwebmail/services/go.php?url=http%3A%2F%2Fclick.e.teslamotors.com%2F%3Fqs%3Df3adc78ab0f09b502bc645 377638cb455d7caf57d6354b24a46e228a706f86bb), and learn more about Tesla'srevolutionary approach (https://hostingmail.earthlink.net/hwebmail/services/go.php?url=http%3A%2F%2Fclick.e.teslamotors.com%2F%3Fqs%3Df3adc78ab0f09b50e3a07e a120fa76d6614aa9dac6700d4b07c4b3823c674879) to ownership.

[Larry Chanin]

Hi Nigel,

Have you seen this private posting?

Map of Tesla Roadster Owner Locations (http://www.teslamotors.com/forum/forums/map-tesla-roadster-owner-locations)

Perhaps this explains why there is a "Miami" store/service center. :wink:

Larry


Hadn't seen that. Looks like Tom Saxton created it. Added my Roadster in any case, but now there are 2 others in Sarasota and about to be one more I believe (maybe already delivered as I write), not forgetting Warren just up the road.


Hi Nigel,

It looks like Tesla killed that link. I wonder why?

Here's the link to the map, but there's no working webpage to solicite additional entries.

Map of Tesla Roadster Owner Locations (http://www.idleloop.com/tesla/)

Maybe Tom might considering using this website to solicite new entries. It would be nice to start a Model S map as well.

Larry

[TEG]

There is this too:
UMapper / Explore / Domestic Locations (http://www.umapper.com/maps/view/id/71036/)
UMapper / Explore / International Locations (http://www.umapper.com/maps/view/id/71019/)
UMapper / Explore / Model S Reservations (http://www.umapper.com/maps/view/id/115933/)

[Larry Chanin]

There is this too:
UMapper / Explore / Domestic Locations (http://www.umapper.com/maps/view/id/71036/)
UMapper / Explore / International Locations (http://www.umapper.com/maps/view/id/71019/)
UMapper / Explore / Model S Reservations (http://www.umapper.com/maps/view/id/115933/)

Hi TEG,

Thanks. Do you happen to have any additional information regarding these maps?

What is the source of this information? A thread on this forum soliciting information?

Are the domestic locations Roadster owners?

Is there any way to contact these folks to see if they would be interested in joining a local Tesla club?

Thanks again.

Larry

[roblab]

Hi TEG,

Thanks. Do you happen to have any additional information regarding these maps?

What is the source of this information? A thread on this forum soliciting information?

Are the domestic locations Roadster owners?

Is there any way to contact these folks to see if they would be interested in joining a local Tesla club?

Thanks again.

Larry

Or, at least join your local Electric Auto Assn. (EAA), and support the whole deal. Or PIA.

I think it would be neat if TMC gave a year's membership in EAA with every purchase. I think it's about 30 bucks.

[TEG]

Hi TEG,
Thanks. Do you happen to have any additional information regarding these maps?
What is the source of this information? A thread on this forum soliciting information?
Are the domestic locations Roadster owners?
Is there any way to contact these folks to see if they would be interested in joining a local Tesla club?
Thanks again.
Larry

Don't know. It is old Roadster data from over a year ago.
I didn't see any way to submit new entries.

[tomsax]

I just put up a new post with instructions on how to submit data to the Tesla Owners Map on the Tesla Motors forum.

http://www.teslamotors.com/forum/forums/tesla-owner-map

Now we'll see if Tesla deleted it because it was ancient or because they don't want owners sharing information.

I don't share the contributors' contact info with anyone else or use it for any purpose other than maintaining the map.

[KBF]

There is this too:
UMapper / Explore / Domestic Locations (http://www.umapper.com/maps/view/id/71036/)
UMapper / Explore / International Locations (http://www.umapper.com/maps/view/id/71019/)
UMapper / Explore / Model S Reservations (http://www.umapper.com/maps/view/id/115933/)

I can't seem to find any markers on the Model S Reservation map. I can see info on the other ones, though.

[JRod0802]

They mentioned during the conference call today a few of the stores that should be opening in 2012. Did anyone write down the list? I know they mentioned Boston, but that's all I remember.

[AnOutsider]

It should be online soonish

[WhiteKnight]

They mentioned during the conference call today a few of the stores that should be opening in 2012. Did anyone write down the list? I know they mentioned Boston, but that's all I remember.

I wrote down New York, Miami, Los Angeles, Boston and Toronto.

No Atlanta, unfortunately :-(.

Also they said 8-10 stores opening this year. I thought it was 6-8.

[Arnold Panz]

I wrote down New York, Miami, Los Angeles, Boston and Toronto.

No Atlanta, unfortunately :-(.

Also they said 8-10 stores opening this year. I thought it was 6-8.

I was wondering when they were going to do the Miami store. The plan was to convert the current Sout Florida store in Davie into a service center, and do a store on Lincoln Road, which will get tons of foot traffic. This was discussed months ago and I thought it was a dead issue, but I'm glad to see it's still on track.

[Larry Chanin]

I was wondering when they were going to do the Miami store. The plan was to convert the current Sout Florida store in Davie into a service center, and do a store on Lincoln Road, which will get tons of foot traffic. This was discussed months ago and I thought it was a dead issue, but I'm glad to see it's still on track.

Hi Arnold,

Where was this discussed?

Thanks.

Larry

[Robert.Boston]

Very happy to hear the Boston store announced. GeorgeB, please feel free to contact me if you'd like to discuss location candidates.

[Arnold Panz]

Hi Arnold,

Where was this discussed?

Thanks.

Larry

Sorry for the confusion. It wasn't a formal announcement, just something someone at the store told me over the summer was in the works.

[Larry Chanin]

Sorry for the confusion. It wasn't a formal announcement, just something someone at the store told me over the summer was in the works.

Hi Arnold,

Thanks for the clarification.

If you plan on going to the January 28th morning event at the Dania Beach store, perhaps we will get a chance to meet one another. A few of us from the West coast and Orlando areas will be attending. After the morning event at the store we'll be meeting at the Islamorada Fish Company with others on the East coast to talk Tesla. If you are interested you are certainly welcome to join us.

Larry

[Arnold Panz]

Hi Arnold,

Thanks for the clarification.

If you plan on going to the January 28th morning event at the Dania Beach store, perhaps we will get a chance to meet one another. A few of us from the West coast and Orlando areas will be attending. After the morning event at the store we'll be meeting at the Islamorada Fish Company with others on the East coast to talk Tesla. If you are interested you are certainly welcome to join us.

Larry

Thanks! I didn't know there was an event on the 28th. The only notice I got was about the Beta being available from the 26th through the 6th. I'm going to contact Tesla to see if I can go on the 28th, and will let you know if they let me attend.

[Robert.Boston]

On a slightly different topic, I'm heading out to CA later this month and probably have time to sneak in a visit to Santana Row, but after Jan 31. Inasmuch as the Events schedule ends on Jan 31, I wrote to my customer rep; his reply:

I do expect the beta to be there [at Santana Row]. It should be a black Model S with black interior with interior access and working 17” touchscreen to play with. The car will remain static in the store so there will be no test drives or test rides.

For Fashion Island (Newport Beach, Sothern California), we are taking the vehicle out from the 31st – 2nd and then back in the store on the 3rd. After that, the plan is it will be there for the remaining near future

[Larry Chanin]

Thanks! I didn't know there was an event on the 28th. The only notice I got was about the Beta being available from the 26th through the 6th. I'm going to contact Tesla to see if I can go on the 28th, and will let you know if they let me attend.

Hi Arnold,

If you are either a Roadster owner or a Model S reservation holder you should have received an email invitation from Will around January 13th. I'm sure there won't be a problem, but regardless we'll be there at 9:00 AM and you can join us at Islamorada at 11:00 AM if its convenient for you. By the way, I'd like to direct your attention to the following thread Florida Tesla Motors Club (http://www.teslamotorsclub.com/showthread.php/7175-Florida-Tesla-Motors-Club?p=101796&viewfull=1#post101796) .

Here's an excerpt from the invitation:

EVENT DETAILS
See the Model S Beta on display January 26th - February 5th.

The Beta version is a 90% production intent prototype of Model S.
Model S technology is also on display to demonstrate the superiority and
efficiency of Tesla's electric vehicle architecture (mhtml:{C923F930-CCD0-415A-BDD1-ADAFD9E6BFF6}mid://00002708/!x-usc:http://click.e.teslamotors.com/?qs=818c44d65af7eb13fc86fdff6aa10aee1cd278eca1948d88fc971b493e326080).

Store Hours: 9am - 7pm

Extended hours for Model S reservation holders and Roadster
owners:

Thursday, January 26th from 7pm-9pm
Saturday, January 28th from 8am-9am
Saturday, February 4th from 8am-9am

Owner and Reservation Holder appointments available. Please RSVP to Will Nicholas (mhtml:{C923F930-CCD0-415A-BDD1-ADAFD9E6BFF6}mid://00002708/!x-usc:mailto:wnicholas@teslamotors.com?subject=Model S Display Appointment).

[WhiteKnight]

US locations appear to be in or near:
Boston, Philadelphia, Charleston, Atlanta, Tampa, Houston, Dallas-Fort Worth, San Diego, Las Vegas, and Phoenix.

Canadian locations appear to be:
Toronto, Vancouver

You are missing Portland from your list.

I think you are right on all but one. I am pretty sure that is Charlotte and not Charleston.

Charlotte has 1.7 million people and not too far away is Raleigh Durham where they have another 1.1 million people and according to the great map you put together - already a lot of Model S reservations.

I also think that having Bank of America (and huge Wells Fargo presence) located in Charlotte swayed Tesla since Bank of America provided financing for the Roadster and presumably will do the same for the Model S & X.

They have already opened stores in Houston and Toronto. And they list stores in San Diego and Phoenix (can't tell if they're open since there is no address listed).

Tesla said they'll open 8-10 stores in 2012. I don't know how many will be outside the U.S. But I would think they'll mostly be U.S.

I would think they open an Atlanta store before they open Tampa or Charlotte since we've got 6 million people.

I heard one rep say that there will be a huge service center in Atlanta.

I think it's interesting they're opening 10-15 service centers in 2012 as well.

I wonder if they're deliberately avoiding Detroit (with 4 million people)?

[Robert.Boston]

I'm not predicting, just trying to discern dots on page 22 of the Company Overview (http://files.shareholder.com/downloads/ABEA-4CW8X0/1596840991x0x494001/dd297293-ec2d-4dc5-8db4-63d491fb6bd0/Company_Overview_Q3_2011.pdf). I omitted Portland OR and Vancouver BC from my earlier post.

While I agree that Charlotte NC would be a logical place for a store, there's a dot on the Carolina coast that's hanging one-third of the way into the Atlantic, but Charlotte's about a 4-hour drive from the beach. So I'm calling that dot as Savannah or Myrtle Beach, as odd as that sounds to my ear and yours.

[WhiteKnight]

I'm not predicting, just trying to discern dots on page 22 of the Company Overview (http://files.shareholder.com/downloads/ABEA-4CW8X0/1596840991x0x494001/dd297293-ec2d-4dc5-8db4-63d491fb6bd0/Company_Overview_Q3_2011.pdf). I omitted Portland OR and Vancouver BC from my earlier post.

While I agree that Charlotte NC would be a logical place for a store, there's a dot on the Carolina coast that's hanging one-third of the way into the Atlantic, but Charlotte's about a 4-hour drive from the beach. So I'm calling that dot as Savannah or Myrtle Beach, as odd as that sounds to my ear and yours.

I agree, it looks like it's on the coast, but Atlanta looks like it's a lot lower too. I think they just kind of plopped the dots on the map.

[Larry Chanin]

I would think they open an Atlanta store before they open Tampa or Charlotte since we've got 6 million people.

I heard one rep say that there will be a huge service center in Atlanta.

I think it's interesting they're opening 10-15 service centers in 2012 as well.




I think they just kind of plopped the dots on the map.

I agree that Atlanta is a logical location for a Georgia store/service center and its quite possible this will occur before Florida gets its next store/service center.

I was told by a Tesla representative that this year the current store/service center in Dania Beach, Florida is being converted and expanded to handle just service work. The store functions will be moved to a high traffic location in Miami Beach. In addition, this year a new store/service center will be opened somewhere near Tampa or Orlando.

Obviously the dots on the Company Overview map merely represent Tesla's general thinking at the time. As Roadster purchases and Model S and X reservations are made this of course is subject to modification.

Larry

[Doug_G]

They have already opened stores in Houston and Toronto.


That is not accurate. Toronto doesn't have a store yet, although I hear they are planning to open one.

[WhiteKnight]

That is not accurate. Toronto doesn't have a store yet, although I hear they are planning to open one.

I have not been to Toronto to verify that Tesla is not lying but they list a store in Toronto on their website complete with pictures:

Tesla Toronto | Tesla Store Locations | Tesla Motors (http://www.teslamotors.com/toronto)

[Doug_G]

I have not been to Toronto to verify that Tesla is not lying but they list a store in Toronto on their website complete with pictures:

Tesla Toronto | Tesla Store Locations | Tesla Motors (http://www.teslamotors.com/toronto)

Trust me... no store here. Hans et al just have an office and a service center.

[WhiteKnight]

Trust me... no store here. Hans et al just have an office and a service center.

I guess the picture of a store is what threw me off.

Hmmm, I wonder how many Tesla "stores" are not really stores but Tesla reps that live in the vicinity, field calls, and do promotional events?

I was told that originally there was someone like that in Atlanta but they weren't very productive so they were re-assigned to a different location.

[Robert.Boston]

A little bird told me today that Natick MA would be exactly the sort of place Tesla might choose for its Boston-area store. The Natick Mall (http://www.natickmall.com/) was one of two possible locations I had put on my guess-list (the other being the Mall at Chestnut Hill), but Natick is a much more easily accessible location.

[Bruno Suárez]

Awesome! Perfect location for first store. High tech city and reachable by Houston, Dallas and San Antonio I think.
Any idea on how they're getting around that anti-competitive dealership law? Thanks.

They opened one in Houston instead of Austin.

[cinergi]

A little bird told me today that Natick MA would be exactly the sort of place Tesla might choose for its Boston-area store. The Natick Mall (http://www.natickmall.com/) was one of two possible locations I had put on my guess-list (the other being the Mall at Chestnut Hill), but Natick is a much more easily accessible location.

Interesting ... that would be a diversion of practice, no? It's considerably west of Boston ... OTOH that area is generally more affluent (and contains "The Collection" -- not that it's doing particularly well). That's surprising to me. I'd think they'd want the foot traffic in Boston (e.g. Newbury or Boylston) even though city dwellers are less likely to get such a car.

[dsm363]

I don't know the Boston area but they moved the Chicago store from downtown to Oakbrook, IL a little outside downtown. Maybe that is similar to what they are doing in Boston. The downtown location is still there but only for service.

[Mycroft]

Yes, they are aiming squarely at upscale shopping malls, located near the residences of the affluent.

[Jaff]

Yes, no store yet but I have heard that the Toronto TM store will be open before the end of 2012...good thing too as I think that the GTA area will be a very viable market for them!


I can confirm that. NO store in Toronto. I am from there. But they do plan to open one in some shopping mall.

[Robert.Boston]

Interesting ... that would be a diversion of practice, no? It's considerably west of Boston ... OTOH that area is generally more affluent (and contains "The Collection" -- not that it's doing particularly well). That's surprising to me. I'd think they'd want the foot traffic in Boston (e.g. Newbury or Boylston) even though city dwellers are less likely to get such a car.
For those not familiar, Natick is about 20 miles west of Boston. The "Metro West" area generally has the toniest suburbs, although Natick itself is a little west of the "posh line".

Assuming that this is going to be the only Tesla store in New England for a while, its location is very good. It's just off the Mass Pike, between the Boston equivalent of the Beltway (I-95, aka Rte 128) and the outerbelt, I-495. This makes it easily accessible (by car) from anywhere in New England without having to fight into Boston traffic.

It would be nice to see a gallery on Newbury St here in Boston or in the Copley Square Mall, which are clearly the highest-end retail spaces in New England. Both get a lot of well-heeled tourists, too.

[Larry Chanin]

Tesla Motors is planning store at Scottsdale Fashion Square (http://tucsoncitizen.com/arizona-news/2012/03/23/tesla-motors-is-planning-store-at-scottsdale-fashion-square/)


Tesla, of Palo Alto, Calif., last week requested a use permit for a 3,081-square-foot store at the downtown mall.
Tesla operates like a traditional retailer, the company explained in its project narrative: “We’re much more like an Apple store than an Audi dealership.”



The Tesla store would be in the former Pottery Barn store near Starbucks. The space is at the street level north of Camelback Road on the east side of the wing that links the food court and Nordstrom.

As many as four cars would be in the store and an additional six cars could be displayed in a second-level parking garage.

Testdrives at mall

Customers could order a car or test drive the new Model S sedan that is scheduled to be on the road this summer.


Larry

[rsquared99]

Thanks for the info Larry. We Arizonians were beginning to think that Tesla was going to bypass us, possibly because of crazy Sheriff Joe or whack-job Governor Brewer. :frown:

[Larry Chanin]

Thanks for the info Larry. We Arizonians were beginning to think that Tesla was going to bypass us, possibly because of crazy Sheriff Joe or whack-job Governor Brewer. :frown:

No problem, from one sunny state to another. :biggrin:

I feel your pain, I'm not too crazy about our governor either.

Of course this isn't a done deal, but it's nice to see that Tesla is trying.

Larry

[rabar10]

I don't know the Boston area but they moved the Chicago store from downtown to Oakbrook, IL a little outside downtown. Maybe that is similar to what they are doing in Boston. The downtown location is still there but only for service.

FYI, new thread on the Oakbrook store here. (http://www.teslamotorsclub.com/showthread.php/8004-Oakbrook-(Chicago)-store)

[Tesla 940]

We Arizonians were beginning to think that Tesla was going to bypass us, possibly because of crazy Sheriff Joe or whack-job Governor Brewer. :frown:

We have Governor "Moonbeam", Pelosi, and Boxer. I'll trade for "Sheriff Joe" any day. :biggrin:

As for convenience - when I had my Roadster in NM, it was either 400 miles to Denver or 900 miles back to L.A.

[tdelta1000]

I found some more information on the Miami Beach Tesla store follow the link (http://www.comrascompany.com/properties/listings/509-lincoln-road).

This is an idea of what the store will look like.

http://www.comrascompany.com/files/images/509%20Lincoln%20Road.jpg

Here's a link to the legal stuff about the store: http://docmgmt.miamibeachfl.gov (http://docmgmt.miamibeachfl.gov/WebLink8/DocView.aspx?id=125394&page=1&dbid=0)

[Larry Chanin]

Nice information.

Here's another Miami Beach document.

http://www.google.com/url?q=http://web.miamibeachfl.gov/WorkArea/DownloadAsset.aspx%3Fid%3D67722&sa=U&ei=CEGST_DTNKew6QHH2ZyDBA&ved=0CAUQFjAA&client=internal-uds-cse&usg=AFQjCNH9R1t8HYdNKGVVASTeD4ZTZdZHdw

Larry

[Iz]

Found out today there will be a Tesla store opening in White Plains, NY. Was told it is scheduled for late May.

[MarkR]

Thanks for the info Larry. We Arizonians were beginning to think that Tesla was going to bypass us, possibly because of crazy Sheriff Joe or whack-job Governor Brewer. :frown:

I am concerned that your description of our sheriff and governor reflects an insensitivity to people with disabilities. In the future consider referring to them as intellectually and ethically challenged.:smile:

[neroden]

Found out today there will be a Tesla store opening in White Plains, NY. Was told it is scheduled for late May.

Interesting choice of location. Is this targeted at the Hudson Valley / Connecticut / western Massachusetts / Rhode Island market, because of how obnoxious it is to drive all the way into NYC?

It certainly won't help much with upstate NY (west or north of Albany).

[neroden]

I'd think they'd want the foot traffic in Boston (e.g. Newbury or Boylston) even though city dwellers are less likely to get such a car.

I think a combination of "city dwellers in a city with urban rail are less likely to get a car at all" (period!) and "city rents are really high" points towards future store locations in suburbs, at least in cities with expensive, subway-equipped downtowns like Boston, NY, and Philly. If I were Tesla I'd aim for inner suburbs which can still be reached easily by city dwellers.

Now, in someplace totally car-dominated like Columbus, Ohio, or Syracuse, NY, downtown would be just as good a location as a suburb. But in the cities where "you don't want to drive downtown here, just take the train", downtown isn't the best place to sell cars.

[Charged_Up]

Too bad - I used to live in White Plains about 1 mile from the mall. Now I'm in Miami - and nearest store is about 40 minutes away in Ft Lauderdale area. Oh well!

[NigelM]

Too bad - I used to live in White Plains about 1 mile from the mall. Now I'm in Miami - and nearest store is about 40 minutes away in Ft Lauderdale area. Oh well!

Ahem, you're getting a store in South Beach in June! :wink:

[NigelM]

Cross posting from the regional thread:

Saw on the Tesla website a reference to the Tesla Millenia Store listed under job locations (http://tbe.taleo.net/NA7/ats/careers/jobSearch.jsp?org=TESLA&cws=1)....

Referring to the Millenia Mall (http://www.mallatmillenia.com/)? Probably....

5753

Cool. But I'd still prefer Tampa,..... George!

[NigelM]

Looks like Millenia Mall in Orlando gets the store, but Tampa also gets on the list with a service center.

Lots of happy people in SWFL. :biggrin:

[Iz]

Interesting choice of location. Is this targeted at the Hudson Valley / Connecticut / western Massachusetts / Rhode Island market, because of how obnoxious it is to drive all the way into NYC?

It certainly won't help much with upstate NY (west or north of Albany).
Most likely it is targeted at the lower Hudson Valley and Connecticut. I am about 15 miles north of White Plains. However, I would not have minded the occasional drive into NYC, although there are those in this area who rarely travel there. It will definitely not help those living upstate or in the North Country.

[MarkR]

While owners and rez holders are interested in the placement of stores, what we really need are service centers. My sense is that the location of service centers must be driven by where the cars are, while store location ought to be determined by where the money is - it does appear that somebody at Tesla was looking at Forbes list of wealthiest communities when they planned the new stores.

[favo]

I noticed this map was part of the annual shareholder meeting presentation (24:25), but it wasn't talked about much. I decided to project it onto a more detailed map to see if we can determine the locations of new stores. Clearly the dots on the map are not exactly placed, but since when should that stop us? :biggrin:

6647

Here's my take on the locations:

Existing (green dots)

Bellevue Square (Bellevue, WA)
Menlo Park (Menlo Park, CA)
Santana Row (San Jose, CA)
Los Angeles (West Los Angeles, CA)
Third Street Promenade (Santa Monica, CA)
Fashion Island (Newport Beach, CA)
Park Meadows (Lone Tree, CO)
Houston Galleria (Houston, TX)
Oakbrook (Oak Brook, IL)
Washington DC (Washington, DC)
New York (New York, NY)
(not open yet) Boston, MA?
Florida (Dania Beach, FL)

Planned (red dots)
Vancouver, BC
Portland, OR
Sacramento, CA?
University Towne Center (San Diego, CA)?
Fashion Square (Scottsdale, AZ)
(existing) Phoenix (Phoenix, AZ)
(from jobs page) North Park (Dallas, TX)
Madison, WI?
Minneapolis, MN?
(from jobs page) Atlanta, GA
(from jobs page) Raleigh, NC service?
TN location?
Pittsburgh, PA?
(existing) Toronto (Toronto, ON)
(existing) Westchester (White Plains, NY)?
Portland, ME?
Montreal or Quebec City, QC?
Providence, RI?
(from jobs page) King of Prussia (Philadelphia, PA) and/or
Paramus, NJ
Lincoln Road (Miami Beach, FL)
Millenia (Orlando, FL)


Not marked on map
(from jobs page) St. Louis, MO service
(from jobs page) Oklahoma service

My apologies for the North American focus.

[Citizen-T]

Yeah, my guess is that is Raleigh or Greensboro, NC.

[vfx]

http://money.cnn.com/2012/06/08/autos/tesla-mall-stores/index.htm?iid=HP_LN

What is it about disruptive that you don't understand?



Representatives of the National Automobile Dealers Association also balked at the idea of Tesla owning dealerships."The business model that works best is having the manufacturers focus on building quality products and the dealers focused on selling and serving the vehicles," NADA said in a statement.So far, no outside auto dealers have taken action against Tesla's stores on this basis, Bellavia said, but they should. While traditional dealers may not feel threatened because Tesla sells "niche" products, their stores could set a dangerous precedent should a major automaker decide to try the idea.Meanwhile, Bellavia insisted, Tesla's idea is doomed to failure. He agrees with the NADA that car companies know how to make cars, but dealers know how to sell them. In the end, he said, Tesla will go back to the old ways, he insisted."The idea that they're reinventing automotive retailing is somewhat laughable," he said. http://i.cdn.turner.com/money/images/bug.gif (http://money.cnn.com/2012/06/08/autos/tesla-mall-stores/index.htm?iid=HP_LN#TOP)

[Citizen-T]

http://money.cnn.com/2012/06/08/autos/tesla-mall-stores/index.htm?iid=HP_LN

What is it about disruptive that you don't understand?

Sounds like someone needs a copy of "Only the Paranoid Survive" for Christmas.

[dsm363]

http://money.cnn.com/2012/06/08/autos/tesla-mall-stores/index.htm?iid=HP_LN

What is it about disruptive that you don't understand?

I love this. What exactly do they know about selling a car that Tesla couldn't learn very quickly or hire someone to teach them? They must be worried but until Tesla gets big enough or the major automakers decide the dealership model is no longer in their interest and start spending some serious money to lobby for changes at the state level, the dealerships hold a big advantage with laws that always favor them.

[mcornwell]

I noticed this map was part of the annual shareholder meeting presentation (24:25), but it wasn't talked about much. I decided to project it onto a more detailed map to see if we can determine the locations of new stores. Clearly the dots on the map are not exactly placed, but since when should that stop us? :biggrin:

6647

Here's my take on the locations:

Existing (green dots)

Bellevue Square (Bellevue, WA)
Menlo Park (Menlo Park, CA)
Santana Row (San Jose, CA)
Los Angeles (West Los Angeles, CA)
Fashion Island (Newport Beach, CA)
(not open yet) Third Street Promenade (Santa Monica, CA)
San Diego (San Diego, CA)
Park Meadows (Lone Tree, CO)
Houston Galleria (Houston, TX)
Oakbrook (Oak Brook, IL)
Washington DC (Washington, DC)
New York (New York, NY)
(not open yet) Boston, MA?
Florida (Dania Beach, FL)

Planned (red dots)
Vancouver, BC
Portland, OR
Sacramento, CA?
Chula Vista, CA?
Fashion Square (Scottsdale, AZ)
(existing) Phoenix (Phoenix, AZ)
(from jobs page) North Park (Dallas, TX)
Madison, WI?
Minneapolis, MN?
(from jobs page) Atlanta, GA
(from jobs page) Raleigh, NC service?
TN location?
Pittsburgh, PA?
(existing) Toronto (Toronto, ON)
(existing) Westchester (White Plains, NY)?
Portland, ME?
Montreal or Quebec City, QC?
Providence, RI?
(from jobs page) King of Prussia (Philadelphia, PA)
Lincoln Road (Miami Beach, FL )
Millenia (Orlando, FL )


Not marked on map
(from jobs page) St. Louis, MO service
(from jobs page) Oklahoma service

My apologies for the North American focus.

I'd be surprised if there is anything in Chula Vista. A San Diego service center would probably not be that far south. That would be quite a drive from central/north county. My vote would be something like the Miramar area, which is central to most of San Diego county, and already has quite a bit of automotive types of establishments.

[vfx]

I'd be surprised if there is anything in Chula Vista.....

Was going to say the same thing. Wife grew up there. Where is the high mall there?

By the way. Santa Barbara needs a store. There is a Ferrari auto gallery in Calabasas as well. Thousand Oaks, Agorua, Westlake, Thousand Oaks has that Mall with the Fiat store.

There is an old Mall called the Whizzin Center in Agoura. It's getting an amazing LEED retrofit that would be great for a Tesla store.

[vfx]

"At a [typical dealership location] we might get 20 people through a day," he said, "where a typical mall store would get 3,500 a week."

The LA store gets dozens of customers a day. Many are vacationers/travelers and they have a very high sell rate. When the more to the 3rd street Promenade at the end of the month the sales people will have to talk to thousands of people a week. Sounds exhausting.

[mcornwell]

The high end malls are Fashion Valley (Mission Valley area) and UTC (University Town Center), which is getting a $1 Billion dollar makeover (http://www.utsandiego.com/news/2011/sep/07/westfield-utc-kicks-1-billion-renovation-project/).

Personally I think UTC would be the best choice for a San Diego retail location. It's adjacent to La Jolla, one of the highest $ zip codes in the country, and very close to Rancho Sante Fe, which is an even wealthier community. It's closer to North County where there is also lots of money (Del Mar, Carlsbad, Encinitas, Solana Beach). Fashion Valley is a beautiful mall, but I think once UTC's renovation is done, it will hold the title as ritziest in San Diego.

When the Beta tour came to the old Newport Beach store last year, the rep I spoke to said that Tesla was close to inking a store in the Mission Valley area, but this was 14 months ago, and they still haven't announced anything that I know of, so who knows.

[favo]

I'd be surprised if there is anything in Chula Vista. A San Diego service center would probably not be that far south. That would be quite a drive from central/north county. My vote would be something like the Miramar area, which is central to most of San Diego county, and already has quite a bit of automotive types of establishments.

That was just a wild guess. I don't know SoCal, so I just picked something south of San Diego. I assume it's not Tijuana or Yuma. Maybe that was supposed to be another location in San Diego county. Or maybe the map is old and it is San Diego.

[AnOutsider]

http://money.cnn.com/2012/06/08/autos/tesla-mall-stores/index.htm?iid=HP_LN

What is it about disruptive that you don't understand?

What's laughable are the dinosaurs who can't get with the program.

[ggr]

There's no store in San Diego yet. It's under construction in University Towne Center. So my guess is that that is #16. I think 4 is Santa Monica (west LA) and 5 is Newport/Fashion Island.

[mcornwell]

ggr, do you know for a fact that Tesla is going into UTC?

[favo]

I updated the map locations with ggr's info.

[ggr]

ggr, do you know for a fact that Tesla is going into UTC?

Well, if you count the managers of the Santa Monica and Fashion Island stores telling me so as fact, yes. It's possible that they are mistaken about San Diego's layout, but I don't think so. The service center is going to be "somewhere in North County" (from the manager of the Newport service center, who will be relocating down).

[Robert.Boston]

I love this. What exactly do they know about selling a car that Tesla couldn't learn very quickly or hire someone to teach them? They must be worried but until Tesla gets big enough or the major automakers decide the dealership model is no longer in their interest and start spending some serious money to lobby for changes at the state level, the dealerships hold a big advantage with laws that always favor them.

+1. Does anyone enjoy buying cars from dealers? Or is the "just the way it's done."?

I find it humorous that the association's acronym is "NADA". Neatly sums up the value added by car dealers, IMO.

[Discoducky]

+1. Does anyone enjoy buying cars from dealers? Or is the "just the way it's done."?

I find it humorous that the association's acronym is "NADA". Neatly sums up the value added by car dealers, IMO.

No, my last two car purchases (one used and one new) were both done via the internet (both with dealers, but I only went in to sign paperwork). Used was done via ebay (MINI Cooper which I've had for nearly a decade) and new was ebay as well, but I made a OBO and had to do some "further negotiation".

[jerry33]

my last two car purchases (one used and one new) were both done via the internet (both with dealers, but I only went in to sign paperwork).

Me too. That's how both my Prius were purchased. Negative value added by dealers because the first one made me wait before even talking to me (when I went to pick up the car), and the second kept me in the finance office for nine hours trying to sell me every scam in the book. I think he was really trying to make me so frustrated that I would cancel the sale. That would have allowed them to keep the car and sell it for thousands over MSRP.

[jordanthompson]

I updated the map locations with ggr's info.

I was told at the Dania Beach store they are opening a retail store in Orlando (already on the map) and service center in Tampa. I know that Orlando is a lot more central, but from the list of reservation holders for the Model S, Tampa was a better location for them.

[NigelM]

I was told at the Dania Beach store they are opening a retail store in Orlando (already on the map) and service center in Tampa. I know that Orlando is a lot more central, but from the list of reservation holders for the Model S, Tampa was a better location for them.

You can find news on both over in the Florida (http://www.teslamotorsclub.com/forumdisplay.php/91-Florida) section as well as in other places on the forum. In Florida:


Tesla is opening a store in Miami Beach which seems temporarily mired in city planning issues. It was slated to open in June, then July and now sounds like August or even September.
Dania Beach will remain as a Service Center.
A store is planned in the Millenia Mall (Orlando). As the location is known we can assume it will be before the end of the year, although there's no official date AFAIK.
Tampa will have a Service Center. Location unknown as yet, but rumors are that it will be open late this year.


That's all the official stuff. There's also plenty of wishful thinking about a third FL store in the SWFL area.... :wink:

P.S. Us Reservations holders in this area are happy that we get service close to us (although we trust we won't need it); once you've got your car service location is more important than store location.

[Larry Chanin]

Tesla is opening a store in Miami Beach which seems temporarily mired in city planning issues. It was slated to open in June, then July and now sounds like August or even September.
Dania Beach will remain as a Service Center

Hi Nigel,

This of course raises an interesting question. Tesla tells us that test drives are scheduled for the Miami Beach store from July 28-29, but if the store opening is delayed to Auguest or later will they also delay the test drives or reschedule them for the Dania Beach location? In terms if logistics it might be easier to arrange for test rides at Dania Beach than Miami Beach.

Larry

[smorgasbord]

It was just 11 years ago that Bloomberg published the following commentary:

Sorry, Steve: Here's Why Apple Stores Won't Work (http://www.businessweek.com/magazine/content/01_21/b3733059.htm)


The way Jobs sees it, the stores look to be a sure thing. But even if they attain a measure of success, few outsiders think new stores, no matter how well-conceived, will get Apple back on the hot-growth path

Who says history doesn't repeat itself?

[gg_got_a_tesla]

Funny reading that after all these years... A reminder that there'll always be myopic naysayers in this world.

Tesla can indeed do the same for the car buying experience which is definitely the #1 worst such.

[NigelM]

A friend sent me this tonight.....sound familiar to anyone?

BMW Launches Dedicated Store for i3, i8 in London (rumors.automobilemag.com/bmw-launches-dedicated-store-for-i3-i8-in-london-147627.html)


As BMW gears up to launch its i3 electric car and i8 plug-in hybrid, the automaker has revealed its first showroom dedicated exclusively to the “i” electric-powered vehicles. Set to open July 25, the BMW i Park Lane store is located adjacent to traditional Mini and BMW showrooms in London. The i store currently houses concept versions of the i3 and i8.

BMW copying Tesla stores? Apple stores? There sure are lots of "i"'s in there

[VolkerP]

sure they do:

The showroom is designed not only to sell and support BMW electric cars, but also to educate potential customers about those vehicles.
(emphasis mine)

And we know there is a lot to tell about electric cars, as can be seen in the comment section of every EV article.

[mgemmell]

A friend sent me this tonight.....sound familiar to anyone?
BMW Launches Dedicated Store for i3, i8 in London (http://rumors.automobilemag.com/bmw-launches-dedicated-store-for-i3-i8-in-london-147627.html)
BMW copying Tesla stores? Apple stores? There sure are lots of "i"'s in there

I just posted this in another discussion...

Dropped by there last Thursday when I was in London on business.

A sad comparison to the Tesla stores.

They have the i8 sitting there (but don't try to touch it!)... not much mention of the fact that it is out-accelerated by the X5, and the rest is marketing smoke and mirrors. Also, it was about as welcoming as a high-end jewellery store with a bouncer on the door and all eyes on you as you move around. Didn't see the i3 when I was there but maybe it was out on show that day.

They have the money to do something better, but this still looks to be a low priority activity for BMW and not much more than a token marketing gesture.

If it were the best they could do Tesla need not worry, but we all know BMW can do these things very well. One day they will, but in the meantime Tesla has nothing to fear from these edustores.

[vfx]

http://www.forbes.com/sites/carminegallo/2012/06/25/disney-microsoft-and-tesla-copy-the-apple-store-so-should-you/


...
They simply want to feel good. Tesla turned to the Apple Store to elevate the customer experience. So should you.Microsoft, Disney, and Tesla are far from the only brands that copy the Apple Store. Lego, AT&T Retail, BMW, Sony, and others are adopting components of the Apple Store experience...

[AndyM]

http://www.forbes.com/sites/carminegallo/2012/06/25/disney-microsoft-and-tesla-copy-the-apple-store-so-should-you/

Makes sense, since GeorgeB was instrumental is rolling out those Apple stores.

Blankenship previously spent nine years working with Apple to amp up its retail strategy. Before that, he opened hundreds of stores each year for the GAP.

Source: http://www.fastcompany.com/1668777/former-apple-retail-guru-wants-to-spread-his-magic-to-tesla

[gg_got_a_tesla]

I do hope Tesla Store employees are doing better than the blue/red shirts at Apple Stores:
Apple Stores' Army, Long on Loyalty but Short on Pay - NYTimes.com (http://www.nytimes.com/2012/06/24/business/apple-store-workers-loyal-but-short-on-pay.html?ref=technology&gwh=D9C70038AEB103F6AE0415E4B88143F4)

[AnOutsider]

From today's "Inside Tesla":


This weekend we will open our second Tesla Store this year in North America. It is located on 3rd Street Promenade in Santa Monica, California. 3rd Street Promenade is a very active retail street with tons of energy and activity every day. 3rd Street has a wide variety of restaurants, multiple theaters, convenient parking and loads of great tenants. It has a weekly farmers' market and is walking distance from the Pacific Ocean and the Santa Monica Pier. We open this coming Friday morning. Stop by and say hi if you're in the area. We plan to have both Model S and the Model X Design Prototype on display for all to see.

Not live on the site yet though: Tesla Third Street Promenade | Tesla Store Locations | Tesla Motors (http://www.teslamotors.com/thirdstreetpromenade)

[vfx]

We in LA got our invites last week.

[AnOutsider]

Are you going? Can I be your man date? ;)

[vfx]

Swell

PM me!

just kidding

:)

[markb1]

In case anyone missed it, GeorgeB announced on the blog that the Santa Monica store would be opening this weekend and the Model X would be on display. That's not very far from Hawthorne.

[pharma5]

Paramus, NJ entering the mix. Anyone have more timing info?

http://www.teslamotorsclub.com/showthread.php/9038-Tesla-Store-for-Paramus-NJ-(Garden-State-Plaza)

[SigS905]

In case anyone missed it, GeorgeB announced on the blog that the Santa Monica store would be opening this weekend and the Model X would be on display. That's not very far from Hawthorne.

Got to the private event for the Santa Monica store this evening. Bill Lee was there and Elon Musk showed up. Then we celebrated Elon's birthday!

7193

7194

[SigS905]

Here's some pictures of the X from the Santa Monica private store opening event tonight.

7186

7187

7188

7189

[SigS905]

Met George.

7191

And Elon.

7190

Noticed the flash didn't go off with the George shot. Tried to take another.

7192

[Rifleman]

Does anyone know if the Santa Monica store will be open for the public on saturday morning, and will still have the X? If it does, I might just have to drive up there saturday before my test drive to take a look at it.

[gjamrok]

Does anyone know if the Santa Monica store will be open for the public on saturday morning, and will still have the X? If it does, I might just have to drive up there saturday before my test drive to take a look at it.

Yes, the Model-X will be there for the weekend and then move on elsewhere.

Wished I could have sat in it and checked it out but there were too many people for a demo. :(

[Rifleman]

Yes, the Model-X will be there for the weekend and then move on elsewhere.

Wished I could have sat in it and checked it out but there were too many people for a demo. :(

Awesome, Thanks! This is turning out to be one exciting weekend, I will get to see all 10 colors of the Model S, take one for a test drive, admire the SpaceX factory from the outside (still wishing they would give tours to people there for the test drive event) and get to see a Model X! I can't wait!

[AnOutsider]

Yes, the Model-X will be there for the weekend and then move on elsewhere.

Wished I could have sat in it and checked it out but there were too many people for a demo. :(

ditto. will be worse over the weekend

[SigS905]

Two great weeks of Tesla. Grinning from ear to ear!

[onlinespending]

Paramus, NJ entering the mix. Anyone have more timing info?

http://www.teslamotorsclub.com/showthread.php/9038-Tesla-Store-for-Paramus-NJ-(Garden-State-Plaza)

Good to see Jersey getting a store. I understand Tesla's West Coast centric start to things, but I think they have a huge opportunity to tap the Northeast market. Not only are there a lot of people living there, but a good portion of the country's wealth is there.

Of the top 10 richest counties, 8 are on the East Coast. 3 from NJ alone, and 5 (including the 3 from NJ) in the NY-NJ-CT Tri-state Area.

America's 10 Richest Counties - CNBC (http://www.cnbc.com/id/47190048/)

[pharma5]

Good to see Jersey getting a store. I understand Tesla's West Coast centric start to things, but I think they have a huge opportunity to tap the Northeast market. Not only are there a lot of people living there, but a good portion of the country's wealth is there.

Of the top 10 richest counties, 8 are on the East Coast. 3 from NJ alone, and 5 (including the 3 from NJ) in the NY-NJ-CT Tri-state Area.

America's 10 Richest Counties - CNBC (http://www.cnbc.com/id/47190048/)

Agreed - good link. And that doesn't include towns like Princeton and West Windsor (both grouped in Mercer County with Trenton, but lots of purchasing power). Paramus is probably the best opportunity for me to get my Dad a peek at a Model S, unless it tours central NJ before that.

This was the first article I saw for a NJ site of any kind, and seemed like something nobody was talking about it yet.:cool:

Hey Doug: please add Paramus to the index at the front of this thread, linked to my original post in the (eerily quiet) Mid-Atlantic forum. Thanks!

[smoothoperator]

The first page of this thread has not been updated in forever:

So these are the North American stores & service centers we know for sure that are currently operating or will be opening soon

Canada- Montreal
Canada- Toronto
Canada- Vancouver

USA-Orange County (Costa Mesa Service & Newport Beach Fashion Island)
USA- Scottsdale
USA- LA (3rd St & West LA Service)
USA- Menlo Park
USA- San Diego Fashion Valley
USA- San Jose Santana Row
USA- Denver/Boulder
USA- Washington DC
USA- Dania Beach/Miami
USA- Orlando Millenia
USA- Tampa Service
USA- Atlanta
USA- Chicago/Oakbrook
USA- Boston
USA- NYC/White Plains
USA- Portland- Washington Square
USA- Philadelphia- King of Prussia
USA- Dallas- North Park
USA- Houston Galleria
USA- Bellevue/Seattle

Any Others I am missing?

[Robert.Boston]

Paramus NJ (http://www.teslamotorsclub.com/showthread.php/9038-Tesla-Store-for-Paramus-NJ-%28Garden-State-Plaza%29)

[WhiteKnight]

Any Others I am missing?

Paramus, NJ judging from the article that Pharma5 found.

I have heard Elon and George B emphasize that they were looking to add stores in the general NYC area.

Edit :: Robert.Boston beat me to it.

[favo]

From jobs page, service centers are planned for Raleigh, NC, St. Louis, MO and Oklahoma. See also my post with a map (http://www.teslamotorsclub.com/showthread.php/4203-Tesla-Stores/page20?p=145122#post145122).

[Larry Chanin]

So these are the North American stores & service centers we know for sure that are currently operating or will be opening soon


USA- Dania Beach/Miami

Any Others I am missing?

This entry will be really two separate facilities when the Miami Beach store opens later this year

US-FL-Dania Beach-Tigertail Blvd-Service
US-FL-Miami-Lincoln Rd-Store

Larry

[Tempus]

Talked to the service manager who was at the DC event today. He said they are opening a service center in Bethesda, MD to complement the DC store. Supposedly fairly big one. They had tried to put it in Virginia, in Tyson's Corner, but apparently Virginia has some of the same issues that Texas does as far as being able to sell cars outside of the typical dealer model. (big surprise there - sometimes i don't love my state).

[brianman]

Virginia has some of the same issues that Texas does as far as being able to sell cars outside of the typical dealer model. (big surprise there - sometimes i don't love my state).
Some things take time.

[vfx]

Hawaii is supposed to get a service center someday. Can I be any more vague than that?