I took delivery of my second Model S in December 2023. A few weeks later I started getting alerts/errors on my dashboard indicating power steering was affected, etc. Tesla diagnosed it and had to replace the steering column. Once I brought the car home, I realized that the steering wheel was slightly off center. The car drove straight but if I perfectly centered the steering wheel, it would take off to the right. I brought the car back and the shop realigned the wheels. I took the car home and once again, steering wheel is still off by about a notch.I then decided to try a different Tesla service center. Same thing, maybe a little worse time once I drove the car.
It's really annoying with the steering wheel being slightly to the left when driving in a straight line. When I spoke to the last service agent, he told me they have the equipment at the factory to perfectly align the wheel but that at the service centers, they have to eyeball it.
Any recommendations here? Am I being too dramatic asking for a perfectly straight steering wheel? I'm planning to bring it back....for a fourth time now. At what point does this fall under the lemon law or is that even possible? I love my car, I just want a straight steering wheel. The steering wheel was perfectly find before the steering column was replaced.
It's really annoying with the steering wheel being slightly to the left when driving in a straight line. When I spoke to the last service agent, he told me they have the equipment at the factory to perfectly align the wheel but that at the service centers, they have to eyeball it.
Any recommendations here? Am I being too dramatic asking for a perfectly straight steering wheel? I'm planning to bring it back....for a fourth time now. At what point does this fall under the lemon law or is that even possible? I love my car, I just want a straight steering wheel. The steering wheel was perfectly find before the steering column was replaced.